RAM upgrade problem

[VBot]

I bought 4GB ram (DDR2) (Corsair 2x2GB Kit) for my Dell Inspiron 1525 but both of them won't work at the same time.

When I install one module (in either slot) it works fine but when both are in I get a blue screen of death and the laptop reboots.

I've already updated BIOS but the problem persists. Is it a problem with my laptop or the ram?

Thanks

 

[NomNom]

You didn't state what error code you get in the BSOD, but this may help you:

http://www.geekstogo.com/forum/topic/272029-dell-inspiron-1525-with-multiple-bsod/

and I recommend you run memtest on both of the sticks one at a time to see if there isn't something wrong with the ram.

 

[VBot]

Thanks NomNom

I ran memtest on both sticks and there were no errors.

Here are the error logs.

- System

- Provider

[ Name] Microsoft-Windows-Diagnostics-Performance
[ Guid] {cfc18ec0-96b1-4eba-961b-622caee05b0a}

EventID 200

Version 1

Level 3

Task 4007

Opcode 40

Keywords 0x8000000000010000

- TimeCreated

[ SystemTime] 2011-03-27T20:05:49.165Z

EventRecordID 9033

- Correlation

[ ActivityID] {00000000-9B8C-0001-B250-B607BAECCB01}

- Execution

[ ProcessID] 1036
[ ThreadID] 2716

Channel Microsoft-Windows-Diagnostics-Performance/Operational

Computer - PC

- Security

[ UserID] S-1-5-19


- EventData

ShutdownTsVersion 1
ShutdownStartTime 2011-03-27T19:47:41.034Z
ShutdownEndTime 2011-03-27T19:48:07.048Z
ShutdownTime 26013
ShutdownUserSessionTime 4173
ShutdownUserPolicyTime 215
ShutdownUserProfilesTime 485
ShutdownSystemSessionsTime 20374
ShutdownPreShutdownNotificationsTime 124
ShutdownServicesTime 20000
ShutdownKernelTime 1465
ShutdownRootCauseStepImprovementBits 0
ShutdownRootCauseGradualImprovementBits 0
ShutdownRootCauseStepDegradationBits 0
ShutdownRootCauseGradualDegradationBits 0
ShutdownIsDegradation false
ShutdownTimeChange 0
--------------------------------------------------


- System

- Provider

[ Name] Microsoft-Windows-Diagnostics-Performance
[ Guid] {cfc18ec0-96b1-4eba-961b-622caee05b0a}

EventID 100

Version 1

Level 2

Task 4002

Opcode 34

Keywords 0x8000000000010000

- TimeCreated

[ SystemTime] 2011-03-27T20:05:55.062Z

EventRecordID 9034

- Correlation

[ ActivityID] {00000000-9B8C-0001-B350-B607BAECCB01}

- Execution

[ ProcessID] 1036
[ ThreadID] 2740

Channel Microsoft-Windows-Diagnostics-Performance/Operational

Computer -PC

- Security

[ UserID] S-1-5-19


- EventData

BootTsVersion 2
BootStartTime 2011-03-27T20:03:24.765Z
BootEndTime 2011-03-27T20:05:47.574Z
SystemBootInstance 115
UserBootInstance 114
BootTime 69720
MainPathBootTime 30720
BootKernelInitTime 32
BootDriverInitTime 5067
BootDevicesInitTime 9609
BootPrefetchInitTime 62954
BootPrefetchBytes 443432960
BootAutoChkTime 0
BootSmssInitTime 8175
BootCriticalServicesInitTime 1499
BootUserProfileProcessingTime 727
BootMachineProfileProcessingTime 839
BootExplorerInitTime 2863
BootNumStartupApps 13
BootPostBootTime 39000
BootIsRebootAfterInstall false
BootRootCauseStepImprovementBits 0
BootRootCauseGradualImprovementBits 0
BootRootCauseStepDegradationBits 0
BootRootCauseGradualDegradationBits 0
BootIsDegradation false
BootIsStepDegradation false
BootIsGradualDegradation false
BootImprovementDelta 0
BootDegradationDelta 0
BootIsRootCauseIdentified false

 

[Pada]

It could also be a timing/voltage issue, but I'm not sure if you can adjust those values in your laptop's BIOS, because I can't with my Dell Inspiron 9400.

IIRC, memtest x86 would report the latencies of the memory. CPU-z will definitely report the timings & voltages of the RAM.

 

[VBot]

Cheers Panda.

This is what I get from CPUZ