Random Disconnections

[oRiX]

Anyone else experiencing them?

my problem is basically a complete shutdown of external traffic. No iBurst it is not my firewall settings or my computer.
dashboard says internet is connected but no traffic goes through. i have to "disconnect" the dashboard and reconnected
everytime which really kills downloads, literally.

what's going on?

 

[r00igev@@r]

oRiX,
Please double check that it is not an MTU issue as a first step: http://mybroadband.co.za/vb/showthread.php?215548-Improving-iBurst-performance

 

[Zodiak]

Mine is doing the same and I updated my MTU settings.

 

[Zodiak]

Ronald, while you're here, can you please get that Henry of your to give me a call back, 3 days since he promised to call me back about my triple bill and still nothing, I e-mailed him, still nothing.... Pathetic company!

 

[r00igev@@r]

Zodiak,
The feedback is that Henry has corresponded about the matter with yourself.

 

[JeanetteR]

Anyone else experiencing them?

my problem is basically a complete shutdown of external traffic. No iBurst it is not my firewall settings or my computer.
dashboard says internet is connected but no traffic goes through. i have to "disconnect" the dashboard and reconnected
everytime which really kills downloads, literally.

what's going on?

oRiX

I have been experiencing the same problem since yesterday afternoon.
Still don't receive any e-mails, neither can I get e-mails out.

 

[r00igev@@r]

JeanetteR,
Working with support to fix www.iburst.co.za and email from Cape Town.

 

[JeanetteR]

JeanetteR,
Working with support to fix www.iburst.co.za and email from Cape Town.

Much appreciated Ronald!

 

[r00igev@@r]

Problem should be resolved. Please retest and verify.

 

[JeanetteR]

Problem should be resolved. Please retest and verify.

Ronald, thanks very much - problem resolved!

Jeanette

 

[marlboro]

Anyone else experiencing them?

my problem is basically a complete shutdown of external traffic. No iBurst it is not my firewall settings or my computer.
dashboard says internet is connected but no traffic goes through. i have to "disconnect" the dashboard and reconnected
everytime which really kills downloads, literally.

what's going on?

I get that all the time during the day at certain places. It happens when the connection is idle and I'm not downloading anything. During the night it's OK and no disconnections. But as I said it only happens at certain places. At other sites with the same laptop and modem the connection stays on, so it's not my equipment or settings.