RDP Seems blocked

[Recallza]

Hi,

I'm using VUMA Fibre with VOX as my ISP.

For some strange reason I'm unable to RDP into a work server, after being able to connect to my work VPN..

I've checked my router and there is no firewall enabled or anything... Not sure if the problem lies with VOX or with VUMA...

Anyone able to give any advice?

 

[Deadmanza]

Have you forwarded ports (3389) on your router?

 

[Park@82]

Hi,

I'm using VUMA Fibre with VOX as my ISP.

For some strange reason I'm unable to RDP into a work server, after being able to connect to my work VPN..

I've checked my router and there is no firewall enabled or anything... Not sure if the problem lies with VOX or with VUMA...

Anyone able to give any advice?

Does it work when you VPN via another connection e.g. LTE from the same PC?

 

[Park@82]

Have you forwarded ports (3389) on your router?

He is VPN-ing into his work server. I don't think he has to forward any ports in this scenario.

 

[Recallza]

Have you forwarded ports (3389) on your router?

I'm not sure why I'd have to, my VPN connection should cater for this surely? Or do I have to forward the port each time I want to connect because it's using a VPN?

 

[Recallza]

Does it work when you VPN via another connection e.g. LTE from the same PC?

Sorry - Forgot to add that I can connect using another connection using the same computer.. Seems specific to my fiber connection.

 

[Deadmanza]

He is VPN-ing into his work server. I don't think he has to forward any ports in this scenario.

If he is able to vpn in and then cant rdp to a server while connected via VPN, the ISP has nothing to do with his issue?

 

[Deadmanza]

I'm not sure why I'd have to, my VPN connection should cater for this surely? Or do I have to forward the port each time I want to connect because it's using a VPN?

Missed the part where you vpn in first, ignore my previous reply.

 

[Recallza]

If he is able to vpn in and then cant rdp to a server while connected via VPN, the ISP has nothing to do with his issue?

Thats exactly what I thought, hence my confusion and this post hahaha It makes no sense at all

 

[Park@82]

If he is able to vpn in and then cant rdp to a server while connected via VPN, the ISP has nothing to do with his issue?

Seems like it, but then he says that he can connect when using another ISP.

 

[Hamish McPanji]

The ip ranges on your home lan are the same as your office ones?

 

[irBosOtter]

Are you using the IP address or FQDN to RDP to the server over the VPN connection?

 

[Deadmanza]

Are you using the IP address or FQDN to RDP to the server over the VPN connection?

Thought about DNS as well but he said that it works on a different connection.

 

[irBosOtter]

Thought about DNS as well but he said that it works on a different connection.

Yeah but would like to know either way. Can't be a Vuma or ISP problem, they are not going to block a connection inside the tunnel (or any connection for that matter), seems more like his PC does not know how to get to the server...

 

[Recallza]

The ip ranges on your home lan are the same as your office ones?

If memory serves me well, they're indeed.. I must check this when I get home.. Thanks!

edit: now that I think about it more... It's most likely this issue.. It's trying to RDP a computer with the same IP on my home network instead of VPN connection.. also makes sense why it's replying to PINGS and the NMAP returns no open ports via the fiber connection (home network)

 

[Recallza]

Are you using the IP address or FQDN to RDP to the server over the VPN connection?

I'm using the IP Address to RDP to the server

 

[Deadmanza]

I'm using the IP Address to RDP to the server

Can you ping the server when your vpn is connected?

 

[Recallza]

Can you ping the server when your vpn is connected?

Yeah I can.. I should see which computer name resolves to the IP Address.. Bet you it isn't the computer on the work VPN

 

[irBosOtter]

If you do a "route print" in command prompt while connected to the VPN (asuming you are using a windows pc) does it show that route?

 

[access]

ive been told that vuma blocks ports. found out when helping my father with his voip phone. the isp had it unblocked.