Re activation

[Khanyie@1]

Hi
I cancelled my membership a few months ago and re activated a few days ago. I paid the monthly fee but it is still not activated.anyone know where i can contact them?

 

[rain_mobile]

Hi , Khanyie@1

Hi
I cancelled my membership a few months ago and re activated a few days ago. I paid the monthly fee but it is still not activated.anyone know where i can contact them?

I just need you to PM me your email address linked to your rain profile and i will advise what the situation is.

 

[Khanyie@1]

Sorry the correct one is <removed by moderator>

 

[rain_mobile]

Hi there @Khanyie@1

My apologies for the late response, however, once your sim has been cancelled then you cannot reactivate it.
You will have to purchase a whole new sim completely.