Re-booting TOPTV Decoder

[Mr_Bee]

My TopTv Decoder started to re-boot every couple of seconds or sometimes even minutes at irregular intervals. It is well ventilated and together with other gear such as a DSTV decoder on a UPS. The UPS is not overloaded and provide stable current all the time. The problem has prompted me to disconnect the decoder, its out of warrantee, so I will have to buy a new one according to their call centre.

I have performed every suggested reset procedure with no improvement.

Any ideas?

 

[albert123]

disconnect the dish from it (unscrew the cable) and see if it still reboots. might be something with the LNB maybe? ours dont reboot ever so no idea otherwise.

 

[Mr_Bee]

disconnect the dish from it (unscrew the cable) and see if it still reboots. might be something with the LNB maybe? ours dont reboot ever so no idea otherwise.

I have done that as part of a reset procedure - it did not help. Thanks for your input. It rebooted whether it was connected to the dish or not . When it connects (for that short while between reboots), the picture is always perfect.

 

[guest2013-1]

Connect it direct to the power instead of through the UPS and check again. I found that when my UPS was on the frits, even though other devices were fine, some weren't.

 

[Mr_Bee]

Connect it direct to the power instead of through the UPS and check again. I found that when my UPS was on the frits, even though other devices were fine, some weren't.

I will try that tonight, I hope that works, although its been running fine for a year now with the other co-inhabitants on the UPS and the program monitoring the UPS indicates no problems.

Its so sad since I like my TOPTV big time.