Reporting my Porting Problem

[will_i_a_m]

I ported from Vodacom to Cell C on Tuesday, on wednesday I was notified that the port has completed successfully.

My problem: I have people phoning me(Cell C to Cell C) and their free SUPACHARGE minutes are not being cunsumed - rather their normal airtime! The same applies to sms's.

I reported the problem to Cell C but they told me that everything has ported successfully...

History of my Cellphone number: I was assigned my number by Virgin Mobile 5 years ago, then ported to Vodacom and now to Cell C on Tuesday. My number start with: "074 1xx xxxx".

If anyone is able to assist please?

Cheers!

 

[RichardG]

have you checked to see if the port actually went successful.

www.porting.co.za/PublicWebsite

Also I would recommend you contact the porting department at CELL C to make double sure the port went successful and that your number has been released from the other provider.

 

[ginggs]

I ported from Vodacom to Cell C on Tuesday, on wednesday I was notified that the port has completed successfully.

My problem: I have people phoning me(Cell C to Cell C) and their free SUPACHARGE minutes are not being cunsumed - rather their normal airtime! The same applies to sms's.

I reported the problem to Cell C but they told me that everything has ported successfully...

History of my Cellphone number: I was assigned my number by Virgin Mobile 5 years ago, then ported to Vodacom and now to Cell C on Tuesday. My number start with: "074 1xx xxxx".

If anyone is able to assist please?

Send a PM with the details to Cell_C.