Returning a Western Digital HDD in SA

[Cloud]

We bought a WD HDD a year or so ago from a company called Light Edge, who has since gone under.

The drive packed up, and according to the Western Digital website is still under warranty.

My question is thus:

How do we return the drive if the company that sold it to us has gone belly up? Is there a Western Digital partner in South Africa or do we have to ship it to the states, which arguably would be more expensive than just replacing the drive ...

Any advice?

 

[greggpb]

There must be an official WD agent in south africa

Drive Control Corporation (Pty) Ltd.
49 Ashfield Avenue
Spring Field Park
4016 Kwa-zulu
Natal
South Africa
Phone: +27.31.579.2995
Fax: +27.31.579.2994
Drive Control Corporation (Pty) Ltd.
Unit 10A,
Pinelands Business Park
New Mill Road, Ndanbeni
Capetown 8003
South Africa
Phone: +27.21.531.6454
Fax: +27.21.531.6453

Drive Control Corportation (Pty) Ltd.
154 Sixth Street
Wynberg, Sandton
Johannesburg 2128
South Africa
Phone: +27.11.887.8927
Fax: +27.11.887.9006
Pinnacle Micro
Midrand - Head Office
269 16th Street
Randjiespark
Midrand
South Africa
Phone: +27.11.265.3000
Fax: +27.11.265.3069
http://www.pinnacle.co.za

Pinnacle Micro
Durban
7 Kosi Place
Umgeni Business Park
Springfield Park
Durban North
4016
South Africa
Phone: +27.31.263.2090
Fax: +27.31.263.1938
http://www.pinnacle.co.za
Pinnacle Micro
Bloemfontein
29 King Edward Rd
Willows
Bloemfontein
Danhof
9310
South Africa
Phone: +27.51.447.1000
http://www.pinnacle.co.za

Pinnacle Micro
Namibia
Edison Street
Southern Industria
Windhoek
South Africa
Phone: +27.264.61.249478
Fax: +27.264.61.240468
http://www.pinnacle.co.za
Pinnacle Micro
Cape Town
Unit 6,7,11,12
Frazzita Business Park
Marconi Bean
Milnerton
South Africa
Phone: +27.21.551.3310
Fax: +27.21.551.3410
http://www.pinnacle.co.za

Pinnacle Micro
Port Elizabeth
59 Newton Str
Newton Park
Port Elizabeth
South Africa
Phone: +27.41.365.1088
Fax: +27.41.365.0816
http://www.pinnacle.co.za
Pinnacle Micro
Nelspruit
12 Murray Str
Nelspruit
South Africa
Phone: +27.13.752.2846
Fax: +27.13.752.2778
http://www.pinnacle.co.za

Pinnacle Micro
Gaborone
Plot 84, Unit 1
Gaborone International Commerce Park
Gaborone
Botswana
South Africa
Phone: +27.267.393.7477
Fax: +27.267.393.7478
http://www.pinnacle.co.za

 

[Thestealth]

Try and get hold of Drive Control or Pinnacle. They helped me with WD swaps in last year.

 

[Cloud]

Ok, so Pinnacle handles it.

Thank you.

 

[Stickfigure]

So if you buy a hdd in the states, and it fails, aslong as you have the proof of purchase, Pinnacle will swop it for you?

 

[Drake2007]

I doubt that, Light Edge is a special case and I believe they might have bought stock through Pinnacle.