Reverse Game transactions - Angry Birds

[NeonNinja]

My cousin, 5, bought stuff worth R500.

Half an hour ago. What to do?

 

[biometrics]

https://support.google.com/googleplay/answer/134336?hl=en

 

[biometrics]

After purchasing an app or game on Google Play, you can return it within two hours for a full refund.

Didn't know it's 2 hours. Good to know.

 

[NeonNinja]

I read that. I know the refund opting on Play. But this is in-game content?

 

[biometrics]

I read that. I know the refund opting on Play. But this is in-game content?

Don't know.

 

[NeonNinja]

FML!!!

 

[biometrics]

Looks like you will have to contact them.

https://support.google.com/googleplay/answer/1050566?hl=en

 

[Iamnotageek]

My cousin, 5, bought stuff worth R500.

Half an hour ago. What to do?

HTF does a 5 year old buy R500 worth of "stuff" on the internet?

No really, I want to know.

 

[NeonNinja]

Those packs and gaming boosters and other stuff.

 

[NeonNinja]

Only option now is to contact Rovio acc to the help database. And they're freaking closed. Just called their numbers...

 

[biometrics]

Those packs and gaming boosters and other stuff.

But do you need to be logged into an account with a registered credit card?

 

[NeonNinja]

I've inputted my card details before. So everything goes automatically.

 

[R13...]

That sucks, don't they have an option to password validate in-app purchases?

 

[NeonNinja]

M

 

[NeonNinja]

That sucks, don't they have an option to password validate in-app purchases?

It's optional. I've just turned it on.

 

[NeonNinja]

Emailed Rovio in regards to the purchases.

*crossing fingers *

 

[skimread]

You need to do it through google through this page

https://play.google.com/store/ftc


Correction: This is for old in app purchases between March 1, 2011, and November 18, 2014 because it is the period when google didn't always prompt your password for in app purchases. The offer expires this end of 2015

 

[crackersa]

Credit card number stored in the phone?

 

[NeonNinja]

You need to do it through google through this page

https://play.google.com/store/ftc

Didn't see this page.

TF? Items are ineligible for a refund?

Credit card number stored in the phone?

On Play.

 

[NeonNinja]

Maybe I can phone FNB to reverse the transactions?