Rondebosch East ADSL problems

seeM

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Jul 28, 2010
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Really bad ping to telkom.co.za from about 6pm - 12am on week days, and most of the time on weekends. On the CRAWFORD (WCFU) Exchange, according to http://www.broadbandstats.co.za/exchange/WCFU.

Phone number: 021 696

ADSL line speed: 4Mbps

ISP name: MWEB uncapped, also tested on Telkom guest account

Time: 18:00 to 24:00 in the evening
 
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Congestion most likely, post a tracert during that time.
 
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Message TelkomZA and ask him to follow up. Clareinch (Claremont) is also screwed right now.

Telkom don't have the capacity to support their current customer base and they want to upgrade everyone to 4 meg...

Also, supply ping screenshots taken at different times as suggested above.
 
Rondebosch exchange past week has been very congested after 6pm.I have pm'd TelkomZA
 
Anyone else's ADSL screwed tonight? 021696... close to Windsor High School.

C:\>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway [192.168.1.254]
2 314 ms 332 ms 335 ms 105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1]
3 294 ms 327 ms 295 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

4 330 ms 368 ms 516 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 323 ms 304 ms 314 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 339 ms 311 ms 301 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 301 ms 327 ms 301 ms 196.44.0.74
8 268 ms 496 ms 292 ms africainx.cinx.net.za [196.223.22.47]
9 297 ms 309 ms 386 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.10G.za [41.84.13.66]
10 273 ms 278 ms 290 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
11 318 ms 314 ms 283 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 342 ms 319 ms 322 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
13 336 ms * 314 ms 197.242.89.170

Trace complete.
 
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Congestion, 1rst to 2nd hop takes too long. Congratulations, Telkom has recently admitted that exchanges are congested, so they might do something about it in 5 years if you complain enough.
 
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