Router Or ISP?

NomNom

NomNom

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Hey Guys I would like to know whether it is my router or ISP causing my problem that I have had for the last 2 weeks.

What's the problem you ask? well it's kind of hard to explain. Almost everyday now I randomly lose connection to the internet, no lights change on the router or anything, my net simply dies. To fix the problem I have to restart my router.


The router I have is a Telkom Mega 200VWR

Any help would be appreciated. :)
 
Hi,

I had the same problem a while back. Put my router on an UPS and changed from Dlink to Netgear.

Not sure if it was that the router wasn't happy with Cybersmart or a just a crappy router.

But since I did the above and returned my line to Telkom I haven't had the problem with the Pc showing is connected in the router page but no flow from the internet........
 
Cosmic_Nomad said:
Hi,

I had the same problem a while back. Put my router on an UPS and changed from Dlink to Netgear.

Not sure if it was that the router wasn't happy with Cybersmart or a just a crappy router.

But since I did the above and returned my line to Telkom I haven't had the problem with the Pc showing is connected in the router page but no flow from the internet........
Click to expand...


well that rules out my pc then :)
 
It could also be that your power (electrical current) dips which seizes up the router. It happens to my Netgear DG834GT every once in a while and is usually accompanied by a dipping of the lights for a split second while everything else (PC) remains fine.

*shrug* :)
 
Lycanthrope said:
It could also be that your power (electrical current) dips which seizes up the router. It happens to my Netgear DG834GT every once in a while and is usually accompanied by a dipping of the lights for a split second while everything else (PC) remains fine.

*shrug* :)
Click to expand...

meh don't make it more confusing than it already is, I think I'm just going to grab a new router and hope for the best :D
 
Well if buying a new router doesn't work, at least you have a new router! Then try a UPS. If you still get the problem, change your ISP. If STILL the problem persists, move house.

Simple as that.
 
If you're having line stability issues, then first check the line attenuation, SNR margins and sync rates on the router's web interface. If your line attenuation is higher than 45dB and your sync rate is higher than 4Mbps, then you should decrease your sync rate to 4Mbps or perhaps even 3Mbps.

Usually people are dropping their Netgear routers for D-Link routers if they're having line stability issues, and not other way round.
Even the Telkom techie told me and my colleagues that the D-Link routers perform better in poor conditions.
 
Pada said:
If you're having line stability issues, then first check the line attenuation, SNR margins and sync rates on the router's web interface. If your line attenuation is higher than 45dB and your sync rate is higher than 4Mbps, then you should decrease your sync rate to 4Mbps or perhaps even 3Mbps.

Usually people are dropping their Netgear routers for D-Link routers if they're having line stability issues, and not other way round.
Even the Telkom techie told me and my colleagues that the D-Link routers perform better in poor conditions.
Click to expand...


Is there a chance that this could be a problem with my OS? win 7 since I recently formated (3 weeks ago) also I am planing on getting this router http://www.ngrcomputers.co.za/dlink-draft-80211n-wireless-router-with-port-10100-switch-p-13989.html
I have a 384k line, and here is my SNR:

adsl.jpg
 
Last edited:
NomNom: your statistics should be fine for a 6Mbps connection, but higher than that you will be risking ADSL disconnects.

Please note that the DIR range of routers are NOT ADSL routers! To be honest, that is a poor choice for a router at that price in any case!
TP-LINK WR941ND 300Mbps Wireless N Router @ R400 (ex VAT & ex shipping) < has an option of paying R50 extra to let them install DD-WRT firmware, while maintaining the warranty :)
There are a bunch of other TP-Link products, like one with Gigabit LAN + USB 2 (for portable storage) + 802.11n for R600 ex VAT...

If your Internet connection goes, log in on the router's console via telnet/putty and try to ping www.google.com, or 8.8.8.8. If both of those fail, then it's definitely not a problem with your PC!
 
Pada said:
NomNom: your statistics should be fine for a 6Mbps connection, but higher than that you will be risking ADSL disconnects.

Please note that the DIR range of routers are NOT ADSL routers! To be honest, that is a poor choice for a router at that price in any case!
TP-LINK WR941ND 300Mbps Wireless N Router @ R400 (ex VAT & ex shipping) < has an option of paying R50 extra to let them install DD-WRT firmware, while maintaining the warranty :)
There are a bunch of other TP-Link products, like one with Gigabit LAN + USB 2 (for portable storage) + 802.11n for R600 ex VAT...

If your Internet connection goes, log in on the router's console via telnet/putty and try to ping www.google.com, or 8.8.8.8. If both of those fail, then it's definitely not a problem with your PC!
Click to expand...

Thanks for all your help Pada :)
 
Pada said:
Please note that the DIR range of routers are NOT ADSL routers! To be honest, that is a poor choice for a router at that price in any case!
TP-LINK WR941ND 300Mbps Wireless N Router @ R400 (ex VAT & ex shipping) < has an option of paying R50 extra to let them install DD-WRT firmware, while maintaining the warranty :)
Click to expand...

That TP-Link WR941ND is not an ADSL modem either unfortunately.
As per the manufactuer's website : http://www.tp-link.com/products/productDetails.asp?class=&content=spe&pmodel=TL-WR941ND

Interface
4 10/100M LAN Ports
1 10/100M WAN Port

No mention of a RJ11 port...and their user diagram does state you need a separate adsl modem for this router.
 
Last edited:
Thanks NGR.

I completely forgot to mention that the TP-Link router that I mentioned wasn't an ADSL router either. All the routers that supports DD-WRT firmware aren't ADSL routers :)
 
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