runtime error! even after reinstall HELP

[eagle-slayor]

"Microsoft Visual c++ runtime library
runtime error!
Program: ...\VMConnect.exe
abnormal program termination"

this is the error i get whenever i tried to run dashboard
it started last night when i was runing low on disk space
then i made space and reinstalled program
it still gives me the errors, i deleted all folders and stuff and reinstalled again but problem persists
i got a hp compaq nx6110 with windows xp sp2
im really desperate, pls help

 

[Strawberry]

The C++ Runtime error occurs if the profiles.ezd file is corrupt.

the file is located c:\Documents and Settings\(user profile)\application data\ICS\profiles.ezd

You will need to delete this file and when the dashboard is started up again it will tell you that there are no profiles and then you just need to recreate the profile by following the prompts.

 

[eagle-slayor]

hehe i got bad luck
when i got ur reply i had started formating my pc, i was in an urgent need of internet
thanks for the help anyways
btw do u know the cause of this problem?

 

[ic]

hehe i got bad luck
when i got ur reply i had started formating my pc, i was in an urgent need of internet
thanks for the help anyways
btw do u know the cause of this problem?

IMO badly written s/w - more specifically a bug that remains unfixed...what version of VMC were you using at the time of running low on disk space?

 

[eagle-slayor]

version 6

 

[rudivs]

The C++ Runtime error occurs if the profiles.ezd file is corrupt.

the file is located c:\Documents and Settings\(user profile)\application data\ICS\profiles.ezd

You will need to delete this file and when the dashboard is started up again it will tell you that there are no profiles and then you just need to recreate the profile by following the prompts.

Thanks for your post Strawberry. I help out a couple of rural NGOs with telephonic tech support where I can, and your reply saved one of them an expensive trip to the city and no doubt some expensive consulting as well. Thanks for taking the time to post, it makes a difference.