Ignore the amount. Look at the principle of charging me admin when I have opted out of hardcopy statements. In fact reduced costs for them but being charged more.Seriously? R 21 increase on an admin fee.
Come on guys... R 21?
How do you pay interest on an admin fee? You pay interest on the loan, they use that admin fee to cover overheads for them administrating your account on a monthly bases. Similar to a broker fee when you have insurance. R 21?
South Africans accept overcharging too easily.