So we sit with the same 10mbps package he has.
Local on my cellphone and laptop: 10 up and down
International from cellphone and latop (Russian server): dropped to 2
Girlfriend's MSI laptop: speed sucks overall because of substandard hardware/wifi adapter.
So basically, checking your hardware is one way to improve speed already.
Hmmm, the last support I raise was told that nothing wrong on their end.
"Thank you for logging the case with support.
We have interrogated your line, there seems to be no current issues.
If you are still experiencing intermittent speeds, please take a scrrenshot of your speedtest and mail back to us.
When performing a speed test, you should know there are many factors which can distort the results. To ensure you receive the most accurate results, you should apply these cardinal rules by following the below steps.
1. Choose a speed test Service which allows ample bandwidth to their speed test servers. For example speedtest.mybroadband.co.za/.
2. On the test itself, make sure you test with the closest server to your physical location. For example, if you live in Randburg it would be better to select a Johannesburg server than a Durban one. The server with the shortest latency & appropriate bandwidth will yield the most accurate results.
3. Make sure your computer is connected via an Ethernet cable and NOT with Wi-Fi. This is to help ensure no other devices or people on your local network are using bandwidth while you perform the test.
Devices that are wirelessly connected to a router are unable to receive data as quickly as devices that are connected via Ethernet cables, which help maintain the router's speed.
Without an Ethernet cable, a 10 Mb/s router may only deliver half that speed to your computer, forcing media players to downgrade your video quality.
This tip works best if you're streaming on a computer; most mobile devices don't support Ethernet without an adapter.
4. Triple check you have no other programmes or unnecessary processes running in the background, such as windows updates, iTunes or antivirus. These will draw bandwidth from your line while running the speed test and obscure your results.
International servers are also limited by the amount of bandwidth they are able to receive and send. It is therefore unlikely that you will achieve the same results on an International speed test as you would from local servers".