Well said.
Telkom are eager beavers to brag and talk to anyone that will listen when it comes to their profits, but when it is to address customer concerns or pricing they play deaf and dumb.
They will gladly throw millions of rands at double page advertisements in the press cause its one way street, no Q & A can take place to challenge their claims, but when they are asked to explain X, Y or Z, they shy away making excuses or sending the wrong people that don't have the expertise or the authority to address the 'precise' issues at hand.
Icasa ADSL hearings case in point.
Papi can take his pillars, his company and his pseudo customer centricity and shove it where the sun doesn't shine, its just utter rubbish.
He is talking sunny skies and chevrolet while there's a blizzard outside. He is delusional.
