This should fix the problem:
1. The Payroll user have to be logged in to the workstation (Windows) where the mapped drive is created.
2. In the Mapped drive (This case Z:\), you will find a windows installer named
scsinstall.exe.
3. Run the above file, to install on the local workstation.
4. After the installer completed, restart the workstation.
5. After the restart, make sure that on the taskbar, at the bottom right corner, the Sage Connected Services is running.
6. Now you will be able to open and run Payroll form the mapped drive on the workstation successfully.
For any further queries, please contact our Technical Support Desk.
(012) 420 7000
Kind Regards
Sage VIP Customer Care
Hi we have a pc which maps to the Z; drive on the server, this is the VIP folder on the server. If I go to the Server and run the VIP it works. Now on the desktop I have the shortcut pointing to the Z drive (Z:\wrun32.exe -s -c cblconfi vipsal.acu) it starts to open then the error scsinstall.exe this application could not be started? Anybody have any ideas?