Sainet & Barracuda Reputation

buffalobill

buffalobill

Senior Member
Joined
Jun 20, 2004
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Location
Joburg, South Africa.
My ISP (Sainet) has recently installed Barracuda Reputation which basically blocks mail from servers known to spam. This is laudable in that at least they're trying. But I've always had a problem with these sort of services - they block valid mail as well. Mail now being blocked to me is from Gmail and my own hosting service (name-services.com). Previously, their initial installation of Barracuda resulted in many of my incoming mails being marked as spam - even simple replies.

I sorted that first bit out, but the latest bothers me a great deal. I haven't had a great deal of joy out of Sainet. Basically the answer from the techies is, if Barracuda blocks mail, it's my problem and I need to contact Gmail, for example, to get them to sort it out. Now, how the heck am I supposed to know what emails I'm not receiving? And how is the person sending me those emails supposed to tell me so?

Anyway, I'm changing ISP. Any suggestions? I've been quite happy, but if I can't rely on my incoming mails, then I'm out of there. Any suggestions on another ISP? 6Gb minimum international, no contracts, easy topup when out of cap and no ridiculous email filtering?
 
Get your self a gmail.com account or if you need to host your own domain check out www.google.com/a their Standard option is free for 50 accounts on your own domain, each with 7.x gig mailbox size and 20 meg file attachments.

Google have an awesome spam system, and they give you pop3s/imaps and smtps access to your account.
 
warwickw said:
Get your self a gmail.com account or if you need to host your own domain check out www.google.com/a their Standard option is free for 50 accounts on your own domain, each with 7.x gig mailbox size and 20 meg file attachments.

Google have an awesome spam system, and they give you pop3s/imaps and smtps access to your account.
Click to expand...

I'll have a look. Can I used them for domain parking and mail forwarding?
 
If your mail server is blacklisted you need to get yourself off the blacklist. You cant ask each relay server to whitelist you.
 
w1z4rd said:
If your mail server is blacklisted you need to get yourself off the blacklist. You cant ask each relay server to whitelist you.
Click to expand...

And if ALL Gmail is blacklisted, for example? I think the problem lies with the SP filters. Otherwise it's time to find another.

EDIT: AND that has included Yahoo groups return and bounces, as well as the much more important [email protected] notifications.

2ND EDIT: Now I think about it, my Daily Dilbert has also stopped. I guess there were too many bounces. What else am I not/or stopped receiving?
 
Last edited:
warwickw said:
Get your self a gmail.com account or if you need to host your own domain check out www.google.com/a their Standard option is free for 50 accounts on your own domain, each with 7.x gig mailbox size and 20 meg file attachments.

Google have an awesome spam system, and they give you pop3s/imaps and smtps access to your account.
Click to expand...

A bif thank you for this Warwickw. Google Apps is a little difficult to figure out but works well - our domain mail is more transparent and we've also got web mail which is a big plus.
 
I must say, Barracude rep RBL is nice, but cause too much problems if you block solely for someone being on that list. Any good spam admin would know, adding it as only part of blocking a message is much better, eg. give ips on that list a score of 0.5 when you block on a score rating of 5. That way other sources also have to confirm the mail is spam before its completely blocked.
 
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