Saix international slow

Y

youradsl

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Anyone else experiencing this?
A google.com ping average @ 1800ms.

SAIX
TELKOM
512
DURBANVILLE
 
Must be a problem with SAIX international fiber.

My google.com ping average is around 300ms.

IS
1024K Business Uncapped
Tygervalley, Durbanville

Pinging www.l.google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=305ms TTL=238
Reply from 64.233.187.99: bytes=32 time=308ms TTL=238
Reply from 64.233.187.99: bytes=32 time=307ms TTL=238
Reply from 64.233.187.99: bytes=32 time=303ms TTL=238

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 303ms, Maximum = 308ms, Average = 305ms
 
Yeah, having some serious connectivity issues to our company's remote MS-VPN servers using the payVPN service. International browsing also seems to be crawling....

How's this for a response for you (to google.com):

Reply from 64.233.187.99: bytes=32 time=1927ms TTL=236
Reply from 64.233.187.99: bytes=32 time=1853ms TTL=236
Reply from 64.233.187.99: bytes=32 time=1913ms TTL=236
Reply from 64.233.187.99: bytes=32 time=1980ms TTL=236

I'm in the Western Cape.
 
Last edited:
kaspaas said:
End of the month let's burn all spare bandwidth syndrome...
Click to expand...
Off course yes - forgot about the "end of the month" factor.
 
lol, my ISP get's a request timed out response from google.com. :D
They've logged a fault ticket with Teklom.
 
Reply from 66.249.85.99: bytes=32 time=3081ms TTL=237
Reply from 66.249.85.99: bytes=32 time=3227ms TTL=237
Reply from 66.249.85.99: bytes=32 time=3078ms TTL=237

Ping statistics for 66.249.85.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2963ms, Maximum = 3227ms, Average = 3087ms

damm this sucks:( cant play wow
 
Anybody got any news on this?

I'm also averaging between 1500-2100ms pings to google where it usually returns in about 300ms.

-bash-2.05b$ ping www.google.com
PING www.l.google.com (66.249.85.99): 56 data bytes
...............................
...............................
--- www.l.google.com ping statistics ---
35 packets transmitted, 33 packets received, 5% packet loss
round-trip min/avg/max/stddev = 1282.931/1571.370/1933.546/163.449 ms
Click to expand...

-bash-2.05b$ traceroute www.google.com
traceroute to www.l.google.com (66.249.85.99), 64 hops max, 44 byte packets
1 * * *
2 dsl-146-128-01.telkomadsl.co.za (165.146.xxx.xxx) 14.736 ms 15.407 ms 15.056 ms
3 * * *
4 * * *
5 ash-ip-dir-equinix-pos-4-1.telkom-ipnet.co.za (196.43.18.34) 1885.361 ms 1683.030 ms 1532.024 ms
6 pos2-0.cr02.ash01.pccwbtn.net (63.218.94.17) 1460.196 ms 1394.714 ms 1352.505 ms
7 google.ge6-4.br02.ash01.pccwbtn.net (63.218.94.34) 1325.294 ms 1260.265 ms 1241.815 ms
8 216.239.49.38 (216.239.49.38) 1269.659 ms 216.239.47.153 (216.239.47.153) 1302.841 ms 216.239.49.38 (216.239.49.38) 1357.152 ms
9 66.249.95.126 (66.249.95.126) 1422.613 ms 1555.050 ms 1699.625 ms
10 66.249.94.234 (66.249.94.234) 1737.290 ms 216.239.46.138 (216.239.46.138) 1709.894 ms 1742.698 ms
11 72.14.236.215 (72.14.236.215) 1848.565 ms 1879.158 ms 72.14.236.213 (72.14.236.213) 1786.448 ms
12 72.14.236.221 (72.14.236.221) 1905.614 ms 1785.220 ms 1621.513 ms
13 72.14.232.104 (72.14.232.104) 1577.487 ms 1503.395 ms 1425.330 ms
14 72.14.238.121 (72.14.238.121) 1372.910 ms * 72.14.238.123 (72.14.238.123) 1260.030 ms
15 66.249.85.99 (66.249.85.99) 1274.729 ms 1332.598 ms 1408.161 ms
Click to expand...
 
Last edited:
I was about to open my own thread on this. Phew! :) I'm experiencing the same problem. I get similar slow pings. International browsing is slow in general and my chat messengers take up to a minute to connect to the network, where it isually takes 5 seconds?
I've only had ADSL now for about two weeks and today is definitely the slowest it has been so far.
 
I know there were major issues with the SAT3 towards the end of last week. Doesn't seem like their problems have been resolved.

I really don't want to have to climb onto the phone with them and fight.
 
Unshaped account is fine. Only my TelkomInternet shaped account that does it
 
Reply from 64.233.187.99: bytes=32 time=2145ms TTL=236
Reply from 64.233.187.99: bytes=32 time=2147ms TTL=236
Reply from 64.233.187.99: bytes=32 time=2260ms TTL=236
Reply from 64.233.187.99: bytes=32 time=2157ms TTL=236

Been slow all day.
 
aCe said:
I know there were major issues with the SAT3 towards the end of last week. Doesn't seem like their problems have been resolved.
Click to expand...
Referring to this one (http://www.axxess.co.za/network.php)?
"SAIX Network Notices :
Network Failure
Problem Description : Line down from Rosebank to Hong Kong
Time Down : 29 Jul 2006, 20:30:00
Time Up : 29 Jul 2006, 23:40:00
Impact : All customers may experience slow responses to International Sites"

$ ping -l 1024 www.google.com

Pinging www.l.google.com [66.249.85.104] with 1024 bytes of data:

Reply from 66.249.85.104: bytes=56 (sent 1024) time=1291ms TTL=238
Reply from 66.249.85.104: bytes=56 (sent 1024) time=1235ms TTL=238
Reply from 66.249.85.104: bytes=56 (sent 1024) time=1198ms TTL=238
Reply from 66.249.85.104: bytes=56 (sent 1024) time=1213ms TTL=238
 
It's the 31st of the month. I am sure it'll be fine tomorrow.
 
What surprises me though is that I can still load local sites at top speed. It is only international browsing etc. that is acting up. Surely if everyone was maxing out their Gb's on the last day of the month, local speeds would have been affected too?
 
It's only International and has nothing to do with people downloading the last of their available cap.

I have never in all the years I've had ADSL had an issue at the end of a month with this kind of latency. This is a problem with SAT-3 somewhere.
 
I tend to agree. However, there were several SAIX network alert notices on 29Jul (I think) but all of them were restored by yesterday (according to the notices). I didn't receive any notices today, but today is by far the worst day of the month i.t.o. slow inter bandwidth.
 
All our clients have been experiencing slow international access as well. Seems to be a widespread problem. My personal ping to google:

Pinging www.l.google.com [64.233.161.104] with 32 bytes of data:
Reply from 64.233.161.104: bytes=32 time=1525ms TTL=237
Reply from 64.233.161.104: bytes=32 time=1492ms TTL=237
Reply from 64.233.161.104: bytes=32 time=1532ms TTL=237
Reply from 64.233.161.104: bytes=32 time=1711ms TTL=237
 
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