SAIXproblem....can't check ADSL usage for the past week now

[feo]

For about a week now I can't login with SASA or the SAIX website to check my usage. It says invalid authorization but I'm 100% sure my username and pass are right. I'm using a Telkom 1 Gig account.

Help anyone?

 

[|tera|]

Use SASA

http://antibody.za.net/new/index.php?option=com_content&task=view&id=12&Itemid=30

 

[feo]

Read the 10th word of my post

 

[|tera|]

Read the 10th word of my post

Wow, that totally slipped past me, sorry man

Then I don't know

 

[feo]

Wow, that totally slipped past me, sorry man

Then I don't know

Thanks anyway Hopefully bonobo will be able to sort me out

 

[|tera|]

Have you tried changing your account password and trying again? I had some weird disconnect thing going a couple of months ago and changed my account password, it fixed it

 

[runningriot:)]

hey im having the same problem. 'cept im on the 2gig account? any solutions?

 

[runningriot:)]

Oh and it won't let me use the SASA ADSL Stats Analyser either.

 

[feo]

Have you tried changing your account password and trying again? I had some weird disconnect thing going a couple of months ago and changed my account password, it fixed it

Haven't tried that but knowing Telkom they'll bombard me with about a hundred questions before actually changing the pass.

It's weird because I have internet access with this user/pass but for some reason it just won't authenticate when trying to check my stats.

 

[|tera|]

Haven't tried that but knowing Telkom they'll bombard me with about a hundred questions before actually changing the pass.

It's weird because I have internet access with this user/pass but for some reason it just won't authenticate when trying to check my stats.

You don't have to phone them. Not sure if it will work on DO, but give it a shot

https://online.telkomsa.net/pmt/index.html

 

[feo]

You don't have to phone them. Not sure if it will work on DO, but give it a shot

https://online.telkomsa.net/pmt/index.html

It let me change the password but still not working in SASA

 

[|tera|]

It let me change the password but still not working in SASA

Don't foget to change the password on your router again lol, change it in the router and connect again, test it then

 

[feo]

Don't foget to change the password on your router again lol, change it in the router and connect again, test it then

Will do but not now though, I can't afford something going wrong with my connection now But thanks for posting that telkom link, didn't know about it.

 

[rexter]

i also cant access sasa ... etting a 404 eror message so cant check my usage

 

[bekdik]

try using proxy.saix.net 8080 - this sometimes helps.

Also try clearing dns cache - from cmd line ipconfig -flushdns

 

[Speed_Demon]

I have a 2gig DSL384 SAIX account and am also experiencing this problem!

 

[feo]

OK I'm having no luck calling these alleged "support centres" so can someone please tell me why the heck I can't check my usage on SASA or the SAIX stats site?

 

[BarryMG]

Same problem here. I have the Marconi Premium Combo and have had a few other problems as well. Had to reset the modem a few times and reinstall. The PPP light either doesn't appear or continuously flashes. Not sure why. Seems like it's working ok now but still no luck with SAIX or SASA.

 

[feo]

Seems like theres quite a few of us with this problem.

Was told to dial 10215 but that number cuts off before it even gets through and when I phone 10219 and they put me through to 10215 it's forever engaged. So I need some serious clarity on this, I'm only on a 1 Gig account and it gets finished pretttty fast so bonobo_slr, next time you view this thread maybe you can help us out and find out what's happening..