Samsung Repair Centre

P

Pseudonym

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Hey People
I have a 1TB Samsung HD103UJ paperweight that I need to get repaired or swapped out. The Samsung ZA site says that a company named Samtech is the only service location in Cape Town. I called them up and was told that they only deal with Samsung Audio devices. Now I am sitting with a problem, did I speak with a dumb call centre person who didn't know what was going on or is there another place that I can take the drive to?
Thanks,
Pseudonym
 
where did you buy it? samsung hdd's are dealt with by hardware suppliers and not a repair center as they are swapped out not repaired.

Dude you also do not need to type your name at the end of the post we can see who you are by your name :D.
 
Pseudonym said:
Hey People
I have a 1TB Samsung HD103UJ paperweight that I need to get repaired or swapped out. The Samsung ZA site says that a company named Samtech is the only service location in Cape Town. I called them up and was told that they only deal with Samsung Audio devices. Now I am sitting with a problem, did I speak with a dumb call centre person who didn't know what was going on or is there another place that I can take the drive to?
Thanks,
Pseudonym
Click to expand...

I think Computer Repair Technologies (CRT) in Montague Gardens do Samsung HDDs. Perhaps give them a call.

You can also try phoning Rectron, I think that's where Kalahari's Samsung HDDs are from.
 
Checking out their site it seems CRT only do Samsung LCD, CRT and Plasma screens. No Hard Drives I'm afraid. I sent a mail to Kalahari about the Hard Drive, just waiting for a reply. If that doesn't pan out I'll give CRT or Rectron a call.
 
Pseudonym said:
Checking out their site it seems CRT only do Samsung LCD, CRT and Plasma screens. No Hard Drives I'm afraid. I sent a mail to Kalahari about the Hard Drive, just waiting for a reply. If that doesn't pan out I'll give CRT or Rectron a call.
Click to expand...

I'll check on Monday.

Also try Rectron.
 
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