I bought a Samsung Galaxy Z Flip in June last year and around December the screen became unresponsive at times and it also developed a spot which looked like dead pixels. This got worse and the spot got bigger so I sent in the phone for repairs under warranty.
It was obvious that it's a faulty display of some kind but could also be because this model is a POS.
First the sent me a repair quote but when I explained the phone is under warranty and should be repaired as such I got this laughable reply - "Even though the item is within warranty since the product broke whilst with the customer the warranty is void"
So keep in mind a Samsung warranty is worthless if it's not in the store with them.
It was obvious that it's a faulty display of some kind but could also be because this model is a POS.
First the sent me a repair quote but when I explained the phone is under warranty and should be repaired as such I got this laughable reply - "Even though the item is within warranty since the product broke whilst with the customer the warranty is void"
So keep in mind a Samsung warranty is worthless if it's not in the store with them.