Samsung Z Fold/Flip Failures

[JohnJavelin]

Hi all,


I’m a Z Fold4 owner. My device has failed three times in 18 months with the same issue — screen and internal display failure. The most recent repair quote was R18,000. Samsung denied warranty, despite prior repairs.


After some investigation, I found this is a widespread issue:

• 1,100+ users in Poland are preparing legal action
• A U.S. class action is underway (Lewis v Samsung)
• Hundreds of public complaints on forums, Reddit, HelloPeter, and Samsung’s own support site
• SA users are experiencing the same failures — often just outside warranty, with steep repair quotes
• Service centres acknowledge the devices are structurally vulnerable

I've filed complaints with both the CGSO and NCC. I'm also now coordinating with other affected users locally and globally, and monitoring emerging legal activity.


If you've had similar issues with a Fold or Flip (any model), feel free to share your experience. This may be bigger than many realise.

 

[naughty001]

Hi all,


I’m a Z Fold4 owner. My device has failed three times in 18 months with the same issue — screen and internal display failure. The most recent repair quote was R18,000. Samsung denied warranty, despite prior repairs.


After some investigation, I found this is a widespread issue:

• 1,100+ users in Poland are preparing legal action
• A U.S. class action is underway (Lewis v Samsung)
• Hundreds of public complaints on forums, Reddit, HelloPeter, and Samsung’s own support site
• SA users are experiencing the same failures — often just outside warranty, with steep repair quotes
• Service centres acknowledge the devices are structurally vulnerable

I've filed complaints with both the CGSO and NCC. I'm also now coordinating with other affected users locally and globally, and monitoring emerging legal activity.


If you've had similar issues with a Fold or Flip (any model), feel free to share your experience. This may be bigger than many realise.

and this why you buy an S25 ultra instead of the Z Fold or Z Flip - a folding OLED screen never ever made much sense to me for right now yet - and while the concept and underlying idea is intriguing to be sure BUT IMHO its still early adopter technology and i wouldn't rush into it just yet BUT thats just me

 

[RedViking]

It's a concept / prototype phone sold commercially. It's for rich people who have money to waste.