Phenomenon
Well-Known Member
- Joined
- Apr 22, 2005
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SAOL seems to be using some link provided by Cybersmart, if you trace route something you'll notice one, or more, of the hops end in cybersmart.co.za. For the last few months Cybersmart has been doing the same line upgrade which was delayed and delayed and delayed because Telkom was busy eating xmas cake or something. Finally in Feb their spanking new bandwidth / line / whatever was installed and big surprise their connectivity is actually worse than it used to be, GG
As a Cybersmart sufferer let me share some of the symptoms so that fellow sufferers dont have to feel alone. Symptoms may include but are not limited to increased latency, packet loss, random loss of international connectivity, total loss of all connectivity (atm its every 15 minutes or so).
Moral of the story, Cybersmart + resellers = pointless unless u have a 1gb acc that your only use on Sundays for 15 minutes to check you local cybersmart hosted email
*waits to get flamed*
100% exactly the same for me.
Two days ago I phoned their support, and they were unaware of any issues :roll:
Currently weighing my options, but SAOL can say goodbye. ****ty service. ****ty company. Useless support.