Screen Appearance

[blunomore]

You are then right clicking on a shortcut, not on the REAL my computer.

Press Windows key + E. A Windows explorer window will open, likely with 2 panes. In the left pane, you will find the right My Computer to right click on.

Got it, but there is no option like 'display adapters'

 

[SlinkyMike]

Check any CD's you got with the laptop.
The driver may be there.

This is the best advice that has been posted in this thread.

 

[SlinkyMike]

It does look as if there are questions marks and/or exclamation marks next to video controller, SM Bus controller and Modem Device on High Definition.

Could that be related to my particular problem?

In the case of the video controller-yes. They denote devices for which the manufacturers driver has not been installed.

 

[DjStyles]

@Blunomore.... you have pm!

 

[Drake2007]

It does look as if there are questions marks and/or exclamation marks next to video controller, SM Bus controller and Modem Device on High Definition.

Could that be related to my particular problem?

yes

 

[ponder]

Cos they did not know that they needed to? Cos they have end user IT knowledge?

Okay, say 5 hail marys and we will forget about it