Seagate 1TB External Hard Drive - Not Responding

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Nardeth

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Hello MyBroadband

i have a 1TB Seagate External Hard Drive, i turned my pc on its side twice, last night dropping my hard drive twice. Now its not Responding when i Right Click on it on Windows Ten. it was Bought from incredible connection.

What can i do to get it fixed i have over 300 GB of Steam Games on it and tons of other stuff it has over 600 GB Free space.

Thanks
 
Rickster said:
Yip, just dont plug it in anymore.
Click to expand...

ok i see they have a Guy who opens hard drives up :D but, how much do they charge to open the hard drive and fix it, my hard drive "external" is still spinning inside but it doesn't respong to the computer. i have taken it out now of the USB not plugging it in anymore.
 
I would remove it from the usb enclosure and connect it directly to the pc via sata to see if it's picked up in bios & windows for starters.
 
ponder said:
I would remove it from the usb enclosure and connect it directly to the pc via sata to see if it's picked up in bios & windows for starters.
Click to expand...

yeah it shows a Drive icon on the PC window "My PC" but it freezes if i right click on it.
it shows on Windows and on Device manager but it doesn't Show hard drive size its spinning on the inside but freezes my whole PC
 
Last edited:
Nardeth said:
yeah it shows a Drive icon on the PC window "My PC" but it freezes if i right click on it.
it shows on Windows and on Device manager but it doesn't Show hard drive size its spinning on the inside but freezes my whole PC
Click to expand...

Next step would be to see if you can access the file system from a linux livecd/usb.

You either have corruption of the file system or physical damage, I'm assuming the drive was on and spinning when you dropped it, twice?
 
ponder said:
Next step would be to see if you can access the file system from a linux livecd/usb.

You either have corruption of the file system or physical damage, I'm assuming the drive was on and spinning when you dropped it, twice?
Click to expand...

No it was disconnected from the USB when it hit the Floor.
 
Nardeth said:
No it was disconnected from the USB when it hit the Floor.
Click to expand...

So no power to the drive whatsoever? The 2.5" drives get their power via the usb port while the 3.5" get powered via a powerpack and cable.
 
ponder said:
So no power to the drive whatsoever? The 2.5" drives get their power via the usb port while the 3.5" get powered via a powerpack and cable.
Click to expand...

yeah i took it to Tokai computers they said they can't recover the games as i have it all backed up, i told them recover EVERYTHING Else.
they said if they cant get it to work or recover anything they send it to Southbit
 
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