Sentech to update FAQ

[ShadowSA]

Hi

I just though Sentech should update their FAQ, here's my suggestions:

1) I bough Mywireless 128, I thought I would get 128kb/sec, why is this not so?
2) Why am I capped at 4Kb/sec international speed?
3) How do I cancel my contract?
4) Why am I being billed wrongly/double/not at all?
5) Why aren't the problems sorted out yet after months of promises?
6) How many clients do have left?
7) I oppened a ticket way back when, when will I get a sollution?
8) I sent a question to your [email protected], why havn't they replied?


Any more suggestions?

 

[ic]

Rofl

 

[louisp]

Oh my,

lol,

maybe add:

9.) I used to have ISDN, when will MyWireless start to fly?

 

[Luke7777]

louisp, maybe a little variation on yours :
"Since you're advertising "MyWireless - Time to Fly" is it safe to asume the product eventually got off the ground ?

 

[nicroets]

10) Where is the SNL of MyADSL.MyW.Technical heading ?

 

[Itsnice]

REPLY FOR:

Hi

I just though Sentech should update their FAQ, here's my suggestions:

1) I bough Mywireless 128, I thought I would get 128kb/sec, why is this not so?
2) Why am I capped at 4Kb/sec international speed?
3) How do I cancel my contract?
4) Why am I being billed wrongly/double/not at all?
5) Why aren't the problems sorted out yet after months of promises?
6) How many clients do have left?
7) I oppened a ticket way back when, when will I get a sollution?
8) I sent a question to your [email protected], why havn't they replied?


Any more suggestions?

1) It is not so because <deleted by="ic" reason="forum etiquette"/> ,,, MyWireless is a share connection.
Contended In Other words...
2) Capped , I never knew that???
Answer those questions and we will see..
3) Call the support centre, they will ask you why, send a fax stating your reason and wow! you cancellation is in progress... beware: You might get charged for the reason, if is not a sentech problem or if it can not be fixed.
4) Oh thats a simple one...
A) The workers are lazy ( They don't bill you )
B) The workers are really energetic ( They bill you twice )
C) The workers are not at work ( The don't bill you )
So, now you know whats wrong out there..
5) Did you asked them ( call centre ) the YEAR as well ?
6) So far.. only the users of this site with crap service...
all the rest are soooo happy! like me...
7) Its all depends what problem you opened for...
Boy, you gotta realise that telephonic support are slow... I advise to follow up and act really pist off on the fone and ask to speak to a supervisor... then the **** will move on....
8) Thats a taff one man... Only the support centre knows that one and we will never know...

so... did I help???