Service plan.

[marco]

I bought a car that still has the manufacturers service plan and am taking it in for a major service next week.
What do I pay for. The parts or the labour or nothing?
This is my first newish car so I don't know about these things.
Thanx

 

[kevinswan007]

Maintenance Plan:
* Covers your scheduled servicing requests
* Covers non-scheduled maintenance items
* Mechanical failure repairs

Service Plan:
The Plan will cover only service parts and labour used in accordance with the Vehicle Service Schedule. This means that oils, filters, spark plugs, (when required) are covered by the Plan. Additional parts used viz. brake components; v-belts etc. will not be covered by the Scheduled Service Plan and will be for the customers’ account.

 

[kevinswan007]

Service Plan :

What is not covered?

* Non scheduled Maintenance and repairs
* Internal and external trim, body work and paint that arises due to normal wear and tear.
* All glass, tyres, wheels, wheel alignment, accessories, electrical wiring components
* Additional maintenance that may be required as a result of the vehicle being operated in severe or unusual conditions.
* Additional maintenance that may be required as a result of any modification made to the vehicle.
* Additional maintenance that may be required as a result of:
o Accident,damage,abuse or misuse or consequential damage as a result of such an action.
o Failure to use the vehicle in accordance with the instruction contained in the owners handbook
o Failure to ensure that the vehicle is properly, regularly and punctually serviced in accordance with the instruction and recommendations specified by Ford in the owners handbook.
o The vehicle being serviced by persons other than a authorised Ford Dealer.
o Fitment of non genuine Ford parts.
* Any repairs required as a result of continued operation of the vehicle once a defect has occurred. (including loss of lubricants and coolants)
* Any consequential loss, damage or liability incurred as a result of a mechanical failure (including personal liability).
* Costs covered by any other warranty or entitlement including the manufacturers warranty or
* Any scheduled servicing where we have not provided our prior authority.

 

[marco]

Thanks for all the info.
I see a possible problem. Car was a demo used by Daimler for 2 years before I bought it from them and they could'nt find the service book when I asked to see it. I bought it anyway after they promised to courier it to me. Got it the next day, but shows no services done. I complained to them about this and was told that all services are on computer and it was serviced.
Will see what they say when I take it in.