kaspaas
Expert Member
How about this approach?
Fill the ICASA fax machine with a pile of individual complaints stating that Sentech is not able to provide the services advertised.
And then request ICASA to rule as a matter of urgency as a matter of consumer protection that
Sentech be prohibited to sign on any new clients for MyWireless until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients
Sentech be prohibited to construct, commission or ready any new towers until until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients
Sentech be prohibited to collect any further fees from clients until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients.
Sentech be forced to fully refund clients for the period duing which they did not receive the service they were offered,
Add the "apologies fax" to it as proof Sentech admitted that there are serious problems.
And then send Sentech a lette of final demand stating that they faield to deliver the service as offered from ... to ....
Demand a full refund for x days @ R per day.
This will keep Sentech's lawyers quite busy
[
]
South Africa needs World Class Broadband at World Competitive Prices.
Fill the ICASA fax machine with a pile of individual complaints stating that Sentech is not able to provide the services advertised.
And then request ICASA to rule as a matter of urgency as a matter of consumer protection that
Sentech be prohibited to sign on any new clients for MyWireless until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients
Sentech be prohibited to construct, commission or ready any new towers until until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients
Sentech be prohibited to collect any further fees from clients until proof has been provided to ICASA that they are indeed delivering what they offered to all existing clients.
Sentech be forced to fully refund clients for the period duing which they did not receive the service they were offered,
Add the "apologies fax" to it as proof Sentech admitted that there are serious problems.
And then send Sentech a lette of final demand stating that they faield to deliver the service as offered from ... to ....
Demand a full refund for x days @ R per day.
This will keep Sentech's lawyers quite busy
[
]South Africa needs World Class Broadband at World Competitive Prices.