Severe Congestion 5pm - 11pm

lord_spaceman

lord_spaceman

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I'm suffering from severe congestion between 5pm and 11pm in my area. I'm on a Afrihost 2MB Uncapped account and during the day it's okay, but from 5pm, gaming, browsing and streaming are unbearable.

I phoned Telkom and they sent a guy out who told be they are upgrading our exchange 'soon' - but it's been like this for a while and getting worse.

What can I do?
 
Have your tried another ISP?

I recommend first determining if its an ISP or Telkom issue. Most ISPs will give you a trial account to test with.
 
According to Telkom their exchanges are perfect and dont suffer congestion. Their ADSL service is in level with generally accepted international levels. Life is peachy and there are no problems.
 
Peon said:
According to Telkom their exchanges are perfect and dont suffer congestion. Their ADSL service is in level with generally accepted international levels. Life is peachy and there are no problems.
Click to expand...

Who fooled them. This problem has been getting worse and worse.
 
Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 10.0.0.2
3 192 ms 209 ms 223 ms 105-236-11-65-esr-lo.mtnbusiness.co.za [105.236.11.65]
4 359 ms 345 ms 403 ms 41.181.222.43
5 128 ms 144 ms 170 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
6 82 ms 80 ms 77 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
7 96 ms 72 ms 78 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 138 ms 128 ms 130 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
9 386 ms * * jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
10 * * * Request timed out.
11 66 ms 89 ms 117 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
12 398 ms 331 ms 273 ms 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.242]
13 * 199 ms 153 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
14 256 ms 234 ms 212 ms row-access-switch1-row7-8.jnb1.host-h.net [197.189.193.39]
15 277 ms 241 ms 199 ms 41.203.24.43
16 144 ms 167 ms 147 ms 197.242.89.170

Trace complete.
 
Tell me about it. I had a 4meg line installed just last week and it's unusable after-hours
 
Yeah that does look problematic. You can try contacting TelkomZA...maybe he can help...or at least provide a decent ETA/info.
 
Complain on Twitter and Hellopeter and they'll sort your congestion out quickly.
 
I'm having similar problems im my area (Exchange Hennopspark - THNP01). I'm pretty sure it is congestion, my line is faster in the mornings and only once after a power outage in my area, I downloaded at my line speed during the night. It started somewhere in January and I think it has to do with all the free upgrades Telkom gave to everyone.

I've contacted Afrihost and I did all the tests (speedtests, traceroute, ping, other ISPs) they required. Only received a fault reference and no indication that this will be fixed. This was 2 weeks ago, still waiting for Afrihost to respond. I'm at this point thinking of just ditching ADSL it is no longer a stable option for me.
 
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