Shocking advice from Vox

TDW

TDW

Member
Joined
Jul 18, 2009
Messages
26
Reaction score
3
Location
Western Cape
This just in:

2t8Fs1l.jpg


Dear Customer

A Phishing e-mail, falsely branded as being from us, is being distributed to a portion of our customer base, with the subject line:
Subject: Download Your Monthly e-Statement Report
From: Vox Telecom [mailto:[email protected]]

These details belong to an unknown source

WE URGE YOU TO DELETE THESE MAILS WITHOUT OPENING THEM

We’d like to take this opportunity to remind you to be vigilant about recognising phishing e-mails; You can quickly check the validity of the email source by checking the actual physical email address that it is from:

IN THE CASE OF THIS CURRENT SCAM THE ALIAS IS VOX TELECOM BUT THE PHYSICAL ADDRESS IS [email protected] WHICH SHOULD ROUSE YOUR SUSPICIONS IMMEDIATELY AS IT IS NOT A VOX TELECOM DOMAIN IN THE EMAIL ADDRESS​

Seriously? This is the advice from a large telecoms player?

Also: How did the phishers get to their email database, whether in full or in part? That's even worse.
 
Last edited:
Other than calling it the "physical address" I don't see anything wrong with their advice?
 
Well,it gives the false impression that addresses cannot be spoofed,so if its from a vox address it should be trustworthy - which is incorrect
 
PsyWulf said:
Well,it gives the false impression that addresses cannot be spoofed,so if its from a vox address it should be trustworthy - which is incorrect
Click to expand...

I think what they meant to say is that you can quickly see that something is suspicious if the domain is not related to the alias. However, that does not mean that if the two are related that the e-mail is legit.
 
TDW said:
Also: How did the phishers get to their email database, whether in full or in part? That's even worse.
Click to expand...

I didn't get this, so I don't think that the phishers do have their email database (I am on there), IMO this is real phishing sent to addresses at random.
 
Sodan said:
I think what they meant to say is that you can quickly see that something is suspicious if the domain is not related to the alias.
Click to expand...

Yes that is the intention

However, that does not mean that if the two are related that the e-mail is legit.
Click to expand...

Saying "in this case because it isn't from a vox domain you know its a scam" doesn't help much when most such spam is spoofed
 
TDW said:
This just in:

2t8Fs1l.jpg


Dear Customer

A Phishing e-mail, falsely branded as being from us, is being distributed to a portion of our customer base, with the subject line:
Subject: Download Your Monthly e-Statement Report
From: Vox Telecom [mailto:[email protected]]

These details belong to an unknown source

WE URGE YOU TO DELETE THESE MAILS WITHOUT OPENING THEM

We’d like to take this opportunity to remind you to be vigilant about recognising phishing e-mails; You can quickly check the validity of the email source by checking the actual physical email address that it is from:

IN THE CASE OF THIS CURRENT SCAM THE ALIAS IS VOX TELECOM BUT THE PHYSICAL ADDRESS IS [email protected] WHICH SHOULD ROUSE YOUR SUSPICIONS IMMEDIATELY AS IT IS NOT A VOX TELECOM DOMAIN IN THE EMAIL ADDRESS​

Seriously? This is the advice from a large telecoms player?

Also: How did the phishers get to their email database, whether in full or in part? That's even worse.
Click to expand...

I think it is rather good advise, containing a lot of detail that a non-power user would require. And there is no indication that Vox database had been compromised.

Overreaction hopefully over....
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X