SHowmax stutter on 5mb

Acid0

Executive Member
Joined
Feb 10, 2009
Messages
5,262
Hi there. I have signed uo for showmax to see if it is worth it. I have upgraded my line from 4 mb to 10mb.
I only sync on 5.5 but my Isp told me it is due to the ports that is not synchrd and the have logged it with telkom.

My issue is that even on 5mb showmax still stutters. I have tried chrome, firefox and opera and all gave the same issue.
Surely 5 mb should be good enough to stream. Is there something I can setup or change to kake it more smoother. It stutters from every 10 seconds to every 30 seconds
 

Idiosyncratic

Expert Member
Joined
Oct 10, 2015
Messages
2,330
Hi there. I have signed uo for showmax to see if it is worth it. I have upgraded my line from 4 mb to 10mb.
I only sync on 5.5 but my Isp told me it is due to the ports that is not synchrd and the have logged it with telkom.

My issue is that even on 5mb showmax still stutters. I have tried chrome, firefox and opera and all gave the same issue.
Surely 5 mb should be good enough to stream. Is there something I can setup or change to kake it more smoother. It stutters from every 10 seconds to every 30 seconds
Weird, even when running at 5mbps (have a 10mbps line also) I have no problems running a Kodi or live channel stream at 720p
 

krycor

Honorary Master
Joined
Aug 4, 2005
Messages
18,546
Might be something wrong with line or ISP me thinks.. I have a 4Mb/s line and it streams fine from all major streaming networks. (Afrihost capped on 4Mbps ADSL)

When I do have issue tho it's because I am streaming full x2 or downloading on multiple devices but even then I set most streams to 1-2Mbps and we all good.
 

Dan C

Honorary Master
Joined
Nov 21, 2005
Messages
36,659
Hi there. I have signed uo for showmax to see if it is worth it. I have upgraded my line from 4 mb to 10mb.
I only sync on 5.5 but my Isp told me it is due to the ports that is not synchrd and the have logged it with telkom.

My issue is that even on 5mb showmax still stutters. I have tried chrome, firefox and opera and all gave the same issue.
Surely 5 mb should be good enough to stream. Is there something I can setup or change to kake it more smoother. It stutters from every 10 seconds to every 30 seconds

Who is your ISP ? I'm on 4 meg line using VOX and play Showmax just fine.
 

Ianvn

Well-Known Member
Joined
Jan 15, 2008
Messages
209
I'm on a 3 meg wireless internet connection and have been streaming showmax fine the past week.
Also on a trial but so far have just streamed kids programs, haven't tested movies or series yet.
 

Acid0

Executive Member
Joined
Feb 10, 2009
Messages
5,262
sorry for only coming back now holidays and no access.

I am currently with Afrihost, Netflix no issue only showmax.
Where do you set the streaming to be only 1 -2 mb need to look into if it is trying to stream HD or SD

So it must be setting else I will need to contact Afrihost to look into it
 

Acid0

Executive Member
Joined
Feb 10, 2009
Messages
5,262
So showmax tried to help and suggested to clear my browsing history and allow java script in the rowser settings. Did not help at all.
If I reduce the resolutions on showmax to 480 then it is almost watchable. So I am now to a point that I dont know. Maybe it is still the synching of the line that might be throtling the port that showmax is on.
 

Hemps

Honorary Master
Joined
Jan 19, 2009
Messages
11,194
I only struggle with Showmax on Apple TV 4 app, everything other device plays fine.
Netflix touch wood plays right of the bat.
 

Acid0

Executive Member
Joined
Feb 10, 2009
Messages
5,262
I only struggle with Showmax on Apple TV 4 app, everything other device plays fine.
Netflix touch wood plays right of the bat.

Yeah Netflix plays like a dream even if I am playing online and wife is watching series it has no issue.
So that is why I think it cannot be hardware or software.
 

Hemps

Honorary Master
Joined
Jan 19, 2009
Messages
11,194
Yeah Netflix plays like a dream even if I am playing online and wife is watching series it has no issue.
So that is why I think it cannot be hardware or software.

Thats what annoys me, even some dodgy websites .ru and "other" streaming sites play off the bat yet homegrown Showmax still struggles, last night I had to pause , rewind a little then watch grainy stream for 1min, then it came right.
 
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