Ockie
Resident Lead Bender
Just phoned 082 111. The lady I spoke to (very helpful btw) said the SIM swap was done at 09:11 this morning, so I should be up and running by 13:11 at the latest. Fingers crossed.
Confirmed:
2012-07-31 09:11:07 072XXXX SIM Swap Dealer ID: XXX; Login ID: CAROL; Authenticator Login ID: valencia; Old SIM: 89XXXXXX; New SIM: 89XXXXX; Reaso n Code: EA; Ref No: 48XXX CAROL
Seems they faxed it through again....faxes takes time as it goes into the q for admin to do. I would have just done it straight on the system. Well...at least it is done now.