Sign up with GoogleI have a sinotec stl-43e390m smart tv which is running on Android 4.4.2
The TV card is a rtd298x and the TV version is rtd298x_tv001
While looking for a software update I flashed a rom I found online. However since then the TV color is distorted.
I would like to find the stock rom in order to flash it back to the factory settings.
Does anyone know where I can download the official rom from as I received the following reply from their technician.
The technician insists that flashing a rom onto a TV is impossible and that in order to revert to stock firmware the TV needs to be sent to Midrand and the CPU needs to be changed.
This makes no sense to me at all as there is nothing wrong with my CPU. The fact that I flashed the other ROM onto the TV in the first place proves to me that it is possible.
Am I misunderstanding something here or is their technical support just utterly useless?
The TV card is a rtd298x and the TV version is rtd298x_tv001
While looking for a software update I flashed a rom I found online. However since then the TV color is distorted.
I would like to find the stock rom in order to flash it back to the factory settings.
Does anyone know where I can download the official rom from as I received the following reply from their technician.
The technician insists that flashing a rom onto a TV is impossible and that in order to revert to stock firmware the TV needs to be sent to Midrand and the CPU needs to be changed.
This makes no sense to me at all as there is nothing wrong with my CPU. The fact that I flashed the other ROM onto the TV in the first place proves to me that it is possible.
Am I misunderstanding something here or is their technical support just utterly useless?