SkyFairUse is eating my MTN Fixed LTE data

jamjamdave

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Joined
Aug 14, 2008
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I recently got an MTN Fixed LTE contract which came with a Sharelink B612 router. I have only one laptop which connects to this Wifi and it shows data usage in the past month of 3GB. However my bill shows 56GB used. When I look at the itemised billing it shows a line item called SkyFairUse that uses exactly the same amount of data (268 437 504) every 5 minutes or so on most days. We definitely are not using 268MB of data every 5 minutes! Just email and online banking mostly. We also have a data meter (Bit Meter 2) showing no traffic. See attached itemised bill.

Does anyone have an idea what this could be?

(There is definitely something weird with my account/package which MTN is investigating as MTN says I have 15GB of data left but when I connect to the internet I just get a webpage showing "Oops, no data". I'm suspecting that there is a configuration issue on MTN's side that is mis-recording the data used.)
 

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