Skype just crashing

Got this off a site. It worked for me:

delete everything in C:\Users\[UserName]\AppData\Roaming\Skype and restart it.

:)
 
Mine has been and still is working fine on a MS OS
 
skype mobile allowed me to connect and only echo test was green but then that went offline. I don't know if it was because of the crash but as I am on prepaid I don't want to test it so I switched off.
 
dualmeister said:
Got this off a site. It worked for me:

delete everything in C:\Users\[UserName]\AppData\Roaming\Skype and restart it.

:)
Click to expand...

on a more refined note, the 'shared.xml' file in the above folder seems to be the problem. Take that out and it should work again although it seems a bit messed up still.
 
Skype Crashes

Hi Guys,

I am sure many of you had this issue today. Please see fix below.

For Windows got to....

c:/Users/[Yourname]/AppData/Roaming/Skype and delete all the files in the folder.

Please note that AppData might be a hidden folder on your machine, so go to tools --> folder options --> View --> tick "Show hidden files and folders"

Win7: Organize --> Folder And Search Options --> View --> tick "Show hidden files and folders"

After you have deleted these files your skype should work again.

Hope this helps
 
From: http://heartbeat.skype.com/

Update: If you're using Skype on Windows or a Mac, these instructions should allow you to sign in again:

Windows Vista and Windows 7

1. Close Skype.
a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
b. Choose Quit.
2. Ensure that "Show hidden files and folders" is switched on.
a. Click Start, type run and press Enter.
b. Type control folders and click OK.
c. Select the View tab and ensure relevant entry is enabled.
3. Locate the shared.xml file.
a. Click Start, type run and press Enter.
b. Type %appdata%\skype and click OK.
c. Delete the shared.xml file.
4. Restart Skype. The shared.xml file will be recreated.

Windows XP

1. Close Skype.
a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
b. Choose Quit.
2. Ensure that "Show hidden files and folders" is switched on.
a. Click Start and then Run...
b. Type control folders and click OK.
c. Select the View tab and ensure relevant entry is enabled.
3. Locate the shared.xml file.
a. Click Start and then Run...
b. Type %appdata%\skype and click OK.
c. Delete the shared.xml file.
4. Restart Skype. The shared.xml file will be recreated.

Mac OS X

1. Quit Skype.
2. Go to the folder ~/Library/Application Support/Skype/
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.

Please note that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

*****

Some of you may have problems signing in to Skype and making calls. We're investigating and hope to have more details to share soon.
Click to expand...
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X