Slooooooooooooooooooooooooow

[Azimuth-1]

My internet cut out about two hours ago. Since then, the speed is going at a crawl. A dying crawl.

It's taken two hours to download about 20 MB from Xbox Live. Seriously.

 

[Vis1/0N]

6KB/s ? Sounds like I am capped already. Paying R599 for the 3.5Gb package ( roll eyes I know ...) and website showing 6GB available and we are not receiving any emails, and my last 3 helpdesk messages are unanswered, and only 1 response received in 6 placed since July 1st.

 

[Madhawk]

My internet cut out about two hours ago. Since then, the speed is going at a crawl. A dying crawl.

It's taken two hours to download about 20 MB from Xbox Live. Seriously.

Download speeds are very slow today, even in JHB.

 

[Jagtiger]

Same here...
http://www.speedtest.net/result/559726801.png

 

[iBurst]

hi guys.


To correctly identify an issue please supply the following.

IP address
Area
Destination URL
Speedtest.net to JHB and one to New York
Time of test
iBurst Speed test.

Thanks, this make my job a lot easier.

 

[razer1980]

hi guys.


To correctly identify an issue please supply the following.

IP address
Area
Destination URL
Speedtest.net to JHB and one to New York
Time of test
iBurst Speed test.

Thanks, this make my job a lot easier.

Hi Shaun,

Not to be funny or anything here, but to give you all this info would take ages, as it's every website, whole day yesterday and today and it seems to affect most (if not all) users. It's worse than my dialup I had 5 years ago (and my dial-up was BAD, because I live on a farm and we've got old lines in here!). I took half a minute to download a 128kB e-mail just now, which theoretically should have taken just over a second to download.

I'm a very patient and forgiving guy, but this is getting out of hand now.

Please see what you can do.

Regards,

Rudi

 

[D34M0n7]

Hm... Simply put, iBurst is like the ANC, theres a lot thats going wrong but they wont admit it.

 

[razer1980]

Incidently, I did try to post what Shaun requested but I just couldn't! MyBB (and all other sites for that matter) kept bombing out. I don't see how I can do a speedtest.net test if the site won't even load. Epic FAIL!

 

[Volt4ge]

yeh well last night i kept getting thrown off of the telia network... couldnt browse at all
only site i could go to was iburst.. did a speed test anbd their speed test showed 912 kbps upload 360 upload

yet whenever i played wow.. got thrown off the network.. and had to reconnect then the reconnection stopped working.. everytime i dced i had to turn off my modem and turn it back on after 10 mins....

 

[iBurst]

Hi guys.

Please disconnect and reconnect if you are finding you cannot open certain websites.

Before you do this please take not of your IP and which URL and PM me this detail.

Thanks

 

[iBurst]

Volt4ge

Please give me a call at about 18h30 today so that I can try isolate your issue.

Thanks