Slow mail POP'ing

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theantitelkom

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Has anybody experienced extremely slow POP'ing, but not only from Telkom mail servers, but other ISP's(local) servers as well? (Last 5 days)

Just trying to figure out where the problem lies.
 
I spoke to the tech guy at CyberSmart who hosts our e-mail. I didn't get all the details, but what it boils down to is that Telkom is at fault (no surprises there). The kicker is that this is deliberate.

Apparently Telkom changed their policy regarding traffic that opriginates from them, sent to another ISP and then re-routed back onto their network. In the past this was done for free, but now Telkom has decided that the bandwidth cost lies with the ISP. This only affects ADSL users, Telkom still allows the free routing of traffic back onto its network for dial-up users. I actually find I can get my e-mail faster by dialing up with my 56k modem :(.

It basically means that if you want to retrieve your e-mail via ADSL from an SA ISP, that your ISP pays for the traffic and not Telkom. It doesn't matter if the e-mail may have originated from the Telkom network, your ISP still pays.

CyberSmart is busy lodging a complaint with ICASA against this anti-competitive behaviour. Apparently they have upgraded their bandwidth with another 1mbps this month but it still isn't enough to cope with the massive ADSL e-mail traffic.
 
This is really bullsh!t - we were told that ADSL is for Web Browsing and Mail Access - Thats what we're paying for through our teeth and for **** sakes thats what we should get!!! Now I'm really pissed off!
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by PierreLeRiche</i>
<br />I spoke to the tech guy at CyberSmart who hosts our e-mail. I didn't get all the details, but what it boils down to is that Telkom is at fault (no surprises there). The kicker is that this is deliberate.

Apparently Telkom changed their policy regarding traffic that opriginates from them, sent to another ISP and then re-routed back onto their network. In the past this was done for free, but now Telkom has decided that the bandwidth cost lies with the ISP. This only affects ADSL users, Telkom still allows the free routing of traffic back onto its network for dial-up users. I actually find I can get my e-mail faster by dialing up with my 56k modem :(.

It basically means that if you want to retrieve your e-mail via ADSL from an SA ISP, that your ISP pays for the traffic and not Telkom. It doesn't matter if the e-mail may have originated from the Telkom network, your ISP still pays.

CyberSmart is busy lodging a complaint with ICASA against this anti-competitive behaviour. Apparently they have upgraded their bandwidth with another 1mbps this month but it still isn't enough to cope with the massive ADSL e-mail traffic.

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

What if I tell you that a major isp's bandwith to another isp is running on full steam and being utilised to the max because of users on it's network popping email off another network ...

And that the cause of the slowdown is all the ADSL users accessing these networks and hogging all the bandwidth ..
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by fismail</i>
<br />What if I tell you that a major isp's bandwith to another isp is running on full steam and being utilised to the max because of users on it's network popping email off another network ...

And that the cause of the slowdown is all the ADSL users accessing these networks and hogging all the bandwidth ..
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Understood and agreed - you should use the servers assigned to you and not choose one at your convenience - but still this is becoming rediculous - the longer we have ADSL the less its worth (just like a car)
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">
Understood and agreed - you should use the servers assigned to you and not choose one at your convenience - but still this is becoming rediculous - the longer we have ADSL the less its worth (just like a car)
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

So if a oke with a MWeb email address buys ADSL access through Tiscali , besides now connecting via Tiscalis network onto the ADSL backbone and sending email out through either Tiscali or Telkoms smtp adsl server , how else is this oke going to get his Mweb email without popping it off ..
 
Well, you raise a good point - Sending mail should be sent through your service provider - ie account with tiscali, mail sent with tiscali. But this begs the question, why then have an account with another service provider to receive your mail?

Surely if you're set-up with one, why continue the other?
I know you've got the choice to choose the service provider you like for whatever reason you like, but then we can't all have our cake and eat it too.

The reason things are messing up is as you (fismail) stated earlier users popping mail off other servers - this shouldn't be the case. In my opinion, e-mail is being managed like a box of bananas in a monkey cage (anyone who wants one gets one).

With the importance of e-mail in today's world, e-mail accounts, together with access to them should be managed a hell of a lot better than what they are now. If you're subscribed to a certain provider, you should have the complete solution - not an e-mail account with co. A and web-hosting with co. B etc etc etc. Think of all the bandwidth that gets wasted just transferring information from one network to the next???
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Quazzi</i>
<br />Well, you raise a good point - Sending mail should be sent through your service provider - ie account with tiscali, mail sent with tiscali. But this begs the question, why then have an account with another service provider to receive your mail?

Surely if you're set-up with one, why continue the other?
I know you've got the choice to choose the service provider you like for whatever reason you like, but then we can't all have our cake and eat it too.

The reason things are messing up is as you (fismail) stated earlier users popping mail off other servers - this shouldn't be the case. In my opinion, e-mail is being managed like a box of bananas in a monkey cage (anyone who wants one gets one).

With the importance of e-mail in today's world, e-mail accounts, together with access to them should be managed a hell of a lot better than what they are now. If you're subscribed to a certain provider, you should have the complete solution - not an e-mail account with co. A and web-hosting with co. B etc etc etc. Think of all the bandwidth that gets wasted just transferring information from one network to the next???
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

So now what happens to the user who wants to "evaluate" an isp's service offering before entering into a contract , who is going to pay that uses cost for reprinting business cards and other publicity with their email addresses on ..

An email address is like cellnumber portability ( keep the same number but get billed by a different cell network ) and free providers like Hotmail , Webmail and so on make this worse ..
Everyone wants to keep the same email address , yet use any means of connecting to the internet to check that email address ..

** example - &gt; So now if I can't check hotmail , I blame my ISP , meanwhile the hotmail site was down or unreachable and I blow a fuse cos I'm not technical enough to understand this , and I don't see if I can browse other internet sites &lt; - end example **

My reasons for saying this , I have fairly intricate knowledge of the ISP industry and I get my own clients giving me this grief , especially those wanting ADSL every single day.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by fismail</i>
<br />So now what happens to the user who wants to "evaluate" an isp's service offering before entering into a contract , who is going to pay that uses cost for reprinting business cards and other publicity with their email addresses on ..

My reasons for saying this , I have fairly intricate knowledge of the ISP industry and I get my own clients giving me this grief , especially those wanting ADSL every single day.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

First of all, what's to evaluate??? You pay for a service that you should get - this is my point - ISP's are up to **** - we shouldn't be jerked around trying to get a service that we all require.

My philosophy is that if you can't provide a decent service, don't provide it at all. So the whole multiple e-mail thing is a direct result of ISP negligence and hence our sh!tty ADSL performance along with Telkom trying to cash in on every cent out there.

The bottom line is this:

1.) Network management and maintenance by both ISP's and Telkom is up to ****
2.) The situation isn't going to improve if we bicker amongst ourselves - no matter how many times we pull eachothers hair out
3.) There is no decent regulatory committee out there to make sure that an important thing like network connectivity and management are kept up to scratch
4.) One set of users (be that ADSL, ISDN, Dial-up etc) cannot and should not be the cause of network congestion problems (the network SHOULD be able to handle the products they connect.
 
I am using a Yahoo! email account so I seem to be unaffected by this problem. May I suggest that you move to an international email account? The adage "local is lekker" is just a slogan with very little evidence to back it up.

The days of South African isolation are over. Please crawl out of your holes and look at the rest of the world!
 
Ananzi email kicks ass.
What the hell? "Change to an international email address". Have you EVER been capped?
And does Yahoo offer pop3 mail retrieval? Theres nothing I hate more than these wannabe Internet users sitting on their own computers, and reading mail via a website.
 
Solar, I think you have missed the point on this one. I am talking about POP3 email routing, and you are talking about the cap. Email which is accessed through local servers, using Outlook, also adds to your cap.

I also cannot quite grasp how accessing email on the internet makes me a wannabe Internet user.
 
<b>Uitlander:</b>
<ul><li> Solar has a very valid point that if Yahoo does not allow you to pop your email, you will be screwed once you've been capped because you won't even be able to access yahoo.com. If you don't ever get capped, good for you.</li><li> Ananzi offers an excellent email service. It has <font color="red">nothing</font id="red"> to do with "local is lekker". I've tried a lot of the free email services out there and ananzi stands out as one of the best <b>for me</b>.</li></ul>

<b>Solar: </b>
How does using webmail make one a wannabe internet user? I travel overseas a lot and before I purchased my laptop using webmail was essential for me to access my email.


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United we stand!
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My precise words where:
"Theres nothing I hate more than these wannabe Internet users sitting on their own computers, and reading mail via a website."

Well; I'm referring to sitting at home.. on your own computer, but without the realization that there IS actually stuff like email clients out there - the only reason why they aren't using it, is because they're to lazy / stupid to set it up. I've seen this everywhere... people staying connected with their dial-up modems to www.yahoo.com to type up email, because they never even bothered to look any further.

I imagine all telkom's employees using some kind of lame-ass http email service. Everytime you want to access your inbox, sending kb's of useless graphics instead of just downloading the mail with pop3.. and then if you roam, use IMAP, that's what that protocols are there for.

En uitlander: Ek neem aan jy's afrikaans... Lyk my nie jy verstaan die storie so lekker nie. Yahoo is internasionaal, jy gaan f*kkol pos kry as jy gecap word en by hulle is... vir my wat al die 2de van die maand gecap word... om vir 28 dae sonder email te sit is nie vir my fun nie. Ananzi was in 5 jaar seker al 2 dae altesaam afgewees. Hoekom internasionale bandwydte mors as ons die locally in SA kan doen, teen 10 keer die spoed?
 
Solar: Refer to the original postings in this thread. You seem to be going way off the subject, which was originally about ADSL users experiencing slow email retrieval from local vendors.

Please keep the discussion in English. Other postings are in English, which leads me to assume that this is an English-speaking list. I did not learn Afrikaans because it is not the predominant language in South Africa.
 
Uitlander: Sover ek verstaan is UITLANDER 'n afrikaanse woord. En "not the predominant language in this country". Weet jy enigiets van statistieke? Afrikaans is die taal wat deur die meeste mense gebruik verstaan word in hierdie land.

Anyway, seeing that you can't understand afrikaans (although your name is an afrikaans word), I'll continue this in english: People were going on about POP3 mail retrieval being slow: ALL pop3 mail retrieval, not just local mail. If anything, the international mail servers were SLOWER than the local ones. Do you even have ADSL?
 
Rustig broers, rustig!

Daar is beter dinge om oor te stry op hierdie forum as Afrikaans!

Guys,

lets stick things to the topic of ADSL, and specifically the Telkom version thereoff.

There are too many topics becoming flamers after being side tracked.



South Africa needs World Class Broadband at World Competitive Prices.
 
I do not think that we will get world class broadband unless it is hosted by another company. Telkom obviously cannot handle it, but we are stuck with them, since any competition that may come along still has to route through Tel***.
 
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