Slow pings... average more than 200ms

[SarelvdWalt]

Hi y'all... i'm experiencing slow pings with my iBurst PCMCIA connection. It was supposed to be better after they finished upgrades on the Bryanston towers etc... but it's not. And yes, my firmware is up to date... latest version.

This is the ping sample I get:

Pinging 196.30.31.120 with 32 bytes of data:

Reply from 196.30.31.120: bytes=32 time=192ms TTL=126
Reply from 196.30.31.120: bytes=32 time=180ms TTL=126
Reply from 196.30.31.120: bytes=32 time=90ms TTL=126
Reply from 196.30.31.120: bytes=32 time=80ms TTL=126
Reply from 196.30.31.120: bytes=32 time=150ms TTL=126
Reply from 196.30.31.120: bytes=32 time=260ms TTL=126
Reply from 196.30.31.120: bytes=32 time=510ms TTL=126
Reply from 196.30.31.120: bytes=32 time=140ms TTL=126
Reply from 196.30.31.120: bytes=32 time=140ms TTL=126
Reply from 196.30.31.120: bytes=32 time=160ms TTL=126
Reply from 196.30.31.120: bytes=32 time=180ms TTL=126
Reply from 196.30.31.120: bytes=32 time=130ms TTL=126
Reply from 196.30.31.120: bytes=32 time=410ms TTL=126
Reply from 196.30.31.120: bytes=32 time=130ms TTL=126
Reply from 196.30.31.120: bytes=32 time=150ms TTL=126
Reply from 196.30.31.120: bytes=32 time=771ms TTL=126
Reply from 196.30.31.120: bytes=32 time=140ms TTL=126
Reply from 196.30.31.120: bytes=32 time=120ms TTL=126
Reply from 196.30.31.120: bytes=32 time=310ms TTL=126

Ping statistics for 196.30.31.120:
Packets: Sent = 19, Received = 19, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 771ms, Average = 223ms
Control-C

Any ideas? Is this normal? If so, it's pretty bad for a 1Mbps connection.

 

[guest2013-1]

aha, if you read the "UUNET Megalag" thread, you'd notice that people are experiencing the same problemy you are.

However, be aware that a wireless connection is notoriously known for high pings. Unstable too. This is all to do with the type of technology they use, I suggest you read up on it. 3G (both vodacom and Sentech) has the same problem.

If you want great pings, go ADSL

 

[SarelvdWalt]

Alright, that's fine with me... if pings are bad but the rest is good, it's fine... but I was told by them I'd be able to run a VPN over the connection. Now I'm running one for work email, and Outlook keeps thinking that it's lost it's connection... the only reasonable explanation I could think of was the MTU... I changed it, and the only real way to see a difference was to ping before & after. Nothing changed. But thanks, I'll read up a bit about it.

 

[guest2013-1]

yea. like i said, there's a speed and ping problem
i suggest you call their help desk NOW (before they close, unless they already closed, dunno the hours)

 

[SarelvdWalt]

Shoot!!! Can't get through... they probably already closed up for the night.

 

[ic]

Shaun / Dylan / iburst...

If anyone from WBS is listening, please post the current Helpdesk hours in the Readme.1st thread.

Thanx.

 

[guest2013-1]

If anyone from WBS is listening, please post the current Helpdesk hours in the Readme.1st thread.

Thanx.

Dylan mentioned they'll be 24/7 come launch

 

[slimothy]

which is why he's looking for part time staff, the helpdesk hours are on every page at www.iburst.co.za, top right

 

[guest2013-1]

i was too lazy to go to the website...

I might even be tempted to "volunteer" weekends part time. I wonder how much they'll pay me?

 

[slimothy]

you need experience, and not alot obviously

 

[guest2013-1]

experience? You mean support desk been there done that

everyone in I.T, raise your hand if you've never done telephonic support before

see... no one raised their hand

 

[SarelvdWalt]

Wonder how much they'd pay for the temp work... and if one would be able to cope doing a day job and some part time help desk... I need the extra $$$

 

[ic]

Dylan mentioned they'll be 24/7 come launch

Close but no cigar, Dylan actually said it [post=175698]might happen a week or so into launch, that are their plans[/post] .

 

[slimothy]

i'd do it but i got no experience and can be quite mean to people i percieve as stupid

 

[ic]

i'd do it but i got no experience and can be quite mean to people i percieve as stupid

Now if only we could get the Helpdesk to call you...:evilgrin: