Small Business Help

[GregH991]

I'm running a small business, using an older Telkom "Opticon" system. Two Telkom telephone lines plus one ADSL line. Working fine but service is unreliable thanks to cable theft and other issues. We were down for three consecutive weeks recently which highlights my need to make changes.

The only fibre in the area is "business fibre" at a hideous cost of around R5,000/month. My neighbours in the same business park seem happy enough with 5G Rain and LTE systems. Assuming I opted for a Rain 5G package of 50 Mbs Up and Down for R999 per month, how easy will it be to set up a VOIP phone system on this network. I need a switchboard and around 6 extensions. Is it reliable enough to trust it to keep both telephones and internet working and will voice calls be clear?

Any recommended and reliable service providers - Edenvale area?

Cheers

 

[Progenix Oj101]

I'm running a small business, using an older Telkom "Opticon" system. Two Telkom telephone lines plus one ADSL line. Working fine but service is unreliable thanks to cable theft and other issues. We were down for three consecutive weeks recently which highlights my need to make changes.

The only fibre in the area is "business fibre" at a hideous cost of around R5,000/month. My neighbours in the same business park seem happy enough with 5G Rain and LTE systems. Assuming I opted for a Rain 5G package of 50 Mbs Up and Down for R999 per month, how easy will it be to set up a VOIP phone system on this network. I need a switchboard and around 6 extensions. Is it reliable enough to trust it to keep both telephones and internet working and will voice calls be clear?

Any recommended and reliable service providers - Edenvale area?

Cheers

I had a setup something like that for a while while waiting for fiber to be installed and missed 99.999% of VoIP calls. The phone didn't ring or anything. Outgoing calls were 100%, but incoming calls didn't happen. I received ONE incoming call in a two week period (normally a dozen or more calls per day) and ended up having to give people a cellphone number to call. My VoIP provider said it has something to do with NAT (network address translation), which wasn't supported on the LTE connection.

 

[sicelo.m]

a correctly configured system is able to traverse NAT without issues, so incoming calls will work

 

[Peon]

If I were you.

1. R199pm Afrihost PureLTE for the VoIP only. The APN allows easy inbound services like VoIP to work well.
2. R699pm MyMTN uncapped - Provided you not using terabytes of data each month. This router for internet use only.

** Optional: Add a PfSense box behind the MyMTN router to only allow business/work traffic. I have a client that was using roughly 140GB a month to now just under 20GB. PFSense does excellent filtering as well of malware domains etc,etc.

 

[HartsockZA]

I'm running a small business, using an older Telkom "Opticon" system. Two Telkom telephone lines plus one ADSL line. Working fine but service is unreliable thanks to cable theft and other issues. We were down for three consecutive weeks recently which highlights my need to make changes.

The only fibre in the area is "business fibre" at a hideous cost of around R5,000/month. My neighbours in the same business park seem happy enough with 5G Rain and LTE systems. Assuming I opted for a Rain 5G package of 50 Mbs Up and Down for R999 per month, how easy will it be to set up a VOIP phone system on this network. I need a switchboard and around 6 extensions. Is it reliable enough to trust it to keep both telephones and internet working and will voice calls be clear?

Any recommended and reliable service providers - Edenvale area?

Cheers

Welcome to give me a shout happy to help where I can. PM me your specs let's get you running

 

[irBosOtter]

I'm running a small business, using an older Telkom "Opticon" system. Two Telkom telephone lines plus one ADSL line. Working fine but service is unreliable thanks to cable theft and other issues. We were down for three consecutive weeks recently which highlights my need to make changes.

The only fibre in the area is "business fibre" at a hideous cost of around R5,000/month. My neighbours in the same business park seem happy enough with 5G Rain and LTE systems. Assuming I opted for a Rain 5G package of 50 Mbs Up and Down for R999 per month, how easy will it be to set up a VOIP phone system on this network. I need a switchboard and around 6 extensions. Is it reliable enough to trust it to keep both telephones and internet working and will voice calls be clear?

Any recommended and reliable service providers - Edenvale area?

Cheers

No, will not be reliable.