Marianne de Jager
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there are problems sending and receiving sms's through Vodacom, anyone know what the problem is?
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SMS PROBLEMS
- Thread starter Marianne de Jager
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JimM
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My customers have been complaining about Vodacom SMS services for a few days.
However, pull out and re-insert your battery and then power on your handset again just in case your phone is in sulk mode!
However, pull out and re-insert your battery and then power on your handset again just in case your phone is in sulk mode!
SMS issues specifically from their website (not phone / smartphone).
I didn't want to start a new thread, so latched onto this general 'SMS problem' one.
On the Vodacom portal/website, one can only send an SMS through successfully, for a maximum number of characters relating to 1 SMS. When text is increased to 2 and 3 SMS's worth, the site generates this error msg. once click on "Send SMS".
Maybe someone from Vodacom can their support to resolve this, as it's been going on for more than a week, that I've seen .. regardless of web browser being used (ie. Chrome, IE etc.)
I didn't want to start a new thread, so latched onto this general 'SMS problem' one.
On the Vodacom portal/website, one can only send an SMS through successfully, for a maximum number of characters relating to 1 SMS. When text is increased to 2 and 3 SMS's worth, the site generates this error msg. once click on "Send SMS".
Maybe someone from Vodacom can their support to resolve this, as it's been going on for more than a week, that I've seen .. regardless of web browser being used (ie. Chrome, IE etc.)
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That is a lot of incidents!
elf_lord_ZC5
Honorary Master
Probably not without good reason, I regulary get SMS'es delivered late, worst case was 5 1/2 months ... , which boggles the mind more than a little.
SMS'es for card transactions take anything from instant to 2 hours - not acceptable ...
Calls to cell to gate devices - instant to 90 seconds, or device busy, get voice mail, at all times of the day, even at 03:00 in morning, church alarm went of, was key holder on duty ...
All in all, an inability to deliver constant quality service. This from Vodacom, "The Best Cellular Network" ... ?
I wonder, not to mention SMS'es that just never ever get delivered. And SMS'es are an integral part of so many security systems ...
elf_lord_ZC5
Honorary Master
Probably not without good reason, I regulary get SMS'es delivered late, worst case was 5 1/2 months ... , which boggles the mind more than a little.
SMS'es for card transactions take anything from instant to 2 hours - not acceptable ...
Calls to cell to gate devices - instant to 90 seconds, or device busy, get voice mail, at all times of the day, even at 03:00 in morning, church alarm went of, was key holder on duty ...
All in all, an inability to deliver constant quality service. This from Vodacom, "The Best Cellular Network" ... ?
I wonder, not to mention SMS'es that just never ever get delivered. And SMS'es are an integral part of so many security systems ...
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