SMTP problem - no woosh on outgoing emails

On and Off

The mail.cmobile.co.za outgoing SMTP has been on and off in Port Elizabeth for over 10 days now. I am MAD at Cell C - my business is being negatively affected and there is no-one to SHOUT at!!!!! I too do not understand why the "Cell C rep" is asking for those details above - I would never supply them. Why? There should be corporate reporting on a nationwide problem not requests for personal information - do they think that everyones personal setting have suddenly changed together?? Just wait till my 12 month pre-paid period is up Cell C .... it's ME who will be gone with a WHOOOSHHH!!!!! A good lesson never to choose a service on price alone eh.
 
Dag, try the SMTP IP addy i provided in my previous post.

I'm sure it will help.
 
BTW, I think it is working again. The IP 196.38.218.30 is the one you get when resolving mail.cmobile.co.za. The danger of using an IP, is that if it changes, you might not know and think the service is broken.
 
You can use the Gmail SMTP (smtp.gmail.com). And you dont need to use only your gmail address. In gmail you can authorise other addresses, and send as them. So recipients will not know that this mail is sent via Gmail.
I have tested this and it works fine.
 
No that certainly doesn't work for me, unfortunately! I get the following error message (in Thunderbird): An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. y9sm1136932eeh.34. Please verify that your email address is correct in your Mail preferences and try again.
 
No that certainly doesn't work for me, unfortunately! I get the following error message (in Thunderbird): An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. y9sm1136932eeh.34. Please verify that your email address is correct in your Mail preferences and try again.
See the SMTP settings in the lower half of the page:
http://mail.google.com/support/bin/answer.py?answer=180189
 
Hi All

are you still experiencing, SMTP issue with your mail ?

Regards
Armando
 
Hi All

are you still experiencing, SMTP issue with your mail ?

Regards
Armando

I've bypassed the CellC SMTP server, however if I ping it I'm getting a reply, so looks like it's resolved.
 
Unable to Send Emails again- SMTP issues

Once again , unable to send out emails today. Looks like SMTP issues again. Yesterday technical gave me an ip address to use instead of mail.cmobile.co.za. However that stopped working today as well. Receiving emails is fine....
 
Not working again

Worked for the last week or so but today it is not working again.

I can ping mail.cmobile.co.za (resolves to 196.38.218.30) but no outgoing mail. Incoming is working fine.

Tried putting the IP address in outlook config but still no luck! :mad:
 
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