smtp.saix.net

[Milano]

When I send mail from my ADSL email account to bob( at )onlinereservations.co.za I receive the error message shown below. And yet I can successfully send email to bob( at )onlinereservations.co.za from Ananzi, Gmail, M-Web Airmail, etc. I have tested it a few times and I only receive the error message when I send from my ADSL email account which uses smtp.saix.net. Sending to other email addresses works fine. Any idea why message delivery only fails when I send from my ADSL email account and only with this one email address?

This is the Postfix program at host ctb-mesg6.saix.net.

I'm sorry to have to inform you that your message could not be
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The Postfix program

: connect to
onlinereservations.co.za[209.95.126.32]: read timeout

 

[antowan]

Hi

The mail server in question (and the domain) is serviced and linked to a domain that is up for sale. Now that is a bad sign IMO. The domain in question is internethosting.co.za and they are using Sendmail, but I could not find a fault on the server. It responds to ordinary service queries. I suspect it might be a Telkom problem related to system overload perhaps. I run into this problem with Telkom myself from time to time. Thus I would guess the problem lies with Telkom even though I would be worried about the FOR SALE sign on the email service provider' domain. Any Sendmail experts here?

Cheers
Antowan


### What we need in South Africa is cheap 24/7, always on Internet for under R300 a month. ###

 

[Milano]

Thanks Antowan.

Yeah, I agree. I think it must be a Telkom/SAIX problem because I can send and receive email sent FROM Ananzi, Gmail, M-Web Airmail, etc to bob ( at ) onlinereservations.co.za.

I have tried to contact SAIX/TELKOM but they say I have to log a complaint with my ISP (M-Web) so I have done so BUT M-Web said I must contact SAIX/TELKOM directly. Anyway after arguing with M-Web they are now going to log the fault with SAIX.

Another question: Why does this POSTFIX/SAIX smtp server take 4 days to bounce? Isn't that too long a delay for the first notification that there is a problem?

PS. I understand your concerns with the 'for sale' thing but the domains are mine so that is not a problem.

 

[antowan]

A ha...

)



### What we need in South Africa is cheap 24/7, always on Internet for under R300 a month. ###