SMTP Server hosting for bulk notification emails

[Hamish McPanji]

We run a vehicle tracking business, and are using a telematics software provider (SAS) to provide a white labelled service to our clients. A client can configure notifications (speeding, location entry/exit alerts, etc) and reports (with PDF and CSV attachments) to be sent to them by email. The problem we encountered is as follows:

1. When we use the telemetry service providers mail servers: The email are queued up and usually delayed. This is not an issue with reports, as those are not as urgent as the alerts which are meant to be immediate. The other issue is that the email comes from the software providers email address, which informs our clients which provider we are using as well as kills the whole "white label" gig.

2. When we used our own mail server hosting provider, the volume of emails causes our provider to suspend our mail sending service as far as their own automated systems are concerned, the mail sending limits are being reached extremely quickly. This especially happens with the reports, which are normally sent at 1 am in the morning. Although the users can change what time the reports are sent, they typically keep the default time (1 am). So, hundreds of reports are sent at the same/similar time and that causes red flags to be raised at our hosting provider.

I am looking for a mail server provider who can provide me with a smtp server for our domain that will not have these restrictions.

 

[crackersa]

Not a direct answer, but instead of mailing reports how bout hosting the reports on a web page with an option for a user to download. Lots of companies are doing this with invoices now.

But if that won't work, try and find out who supports the banks or Edgar's as they mail out monthly statements

 

[deweyzeph]

Smtp.com or sendgrid.com are perfect for this.

 

[cobusv]

Not a direct answer, but instead of mailing reports how bout hosting the reports on a web page with an option for a user to download. Lots of companies are doing this with invoices now.

But if that won't work, try and find out who supports the banks or Edgar's as they mail out monthly statements

a Company called BusinessGenetics

[email protected]

[email protected]

Tel: 011 794 1445

 

[Thor]

We did a similar thing and DrZoid suggested the following which works perfect we send out 50 000 emails per day easy.

Register a domain
Buy https://sendy.co/]This
Use Amamazon SES

 

[koeksGHT]

mailchimp

edit: they got expensive

http://www.mailgun.com/

 

[Hamish McPanji]

We did a similar thing and DrZoid suggested the following which works perfect we send out 50 000 emails per day easy.

Register a domain
Buy https://sendy.co/]This
Use Amamazon SES

Won't work. I specifically need SMTP.

 

[Praemon]

/snip
I am looking for a mail server provider who can provide me with a smtp server for our domain that will not have these restrictions.

I use Amazon SES for all my mail sending. It's really cheap ($0.10 per thousand / $0.12 per GB of attachments sent), and is solid. I use the API, but You can setup SMTP if needed. http://aws.amazon.com/ses/

 

[ghostR]

I use Amazon SES for all my mail sending. It's really cheap ($0.10 per thousand / $0.12 per GB of attachments sent), and is solid. I use the API, but You can setup SMTP if needed. http://aws.amazon.com/ses/

Useful answer, thanks.

 

[Hamish McPanji]

Not a direct answer, but instead of mailing reports how bout hosting the reports on a web page with an option for a user to download. Lots of companies are doing this with invoices now.

But if that won't work, try and find out who supports the banks or Edgar's as they mail out monthly statements

For the regions of Africa we work in, this won't work well. They need the PDF reports in their mailbox every morning

 

[Hamish McPanji]

I use Amazon SES for all my mail sending. It's really cheap ($0.10 per thousand / $0.12 per GB of attachments sent), and is solid. I use the API, but You can setup SMTP if needed. http://aws.amazon.com/ses/

Sounds good, but complicated. Will check it out

 

[Telasera]

We run a vehicle tracking business, and are using a telematics software provider (SAS) to provide a white labelled service to our clients. A client can configure notifications (speeding, location entry/exit alerts, etc) and reports (with PDF and CSV attachments) to be sent to them by email. The problem we encountered is as follows:

1. When we use the telemetry service providers mail servers: The email are queued up and usually delayed. This is not an issue with reports, as those are not as urgent as the alerts which are meant to be immediate. The other issue is that the email comes from the software providers email address, which informs our clients which provider we are using as well as kills the whole "white label" gig.

2. When we used our own mail server hosting provider, the volume of emails causes our provider to suspend our mail sending service as far as their own automated systems are concerned, the mail sending limits are being reached extremely quickly. This especially happens with the reports, which are normally sent at 1 am in the morning. Although the users can change what time the reports are sent, they typically keep the default time (1 am). So, hundreds of reports are sent at the same/similar time and that causes red flags to be raised at our hosting provider.

I am looking for a mail server provider who can provide me with a smtp server for our domain that will not have these restrictions.

Hi Op,

We can recommend a VPS with SMTP configured for your outbound emails.

High volume wont be a problem unless you receive abuse notifications for unsolicited email which shouldn't be the case if this is being used for your own alerts.

Feel free to PM us if we can assist.

 

[psypher246]

We did a similar thing and DrZoid suggested the following which works perfect we send out 50 000 emails per day easy.

Register a domain
Buy https://sendy.co/]This
Use Amamazon SES

I use Amazon SES for all my mail sending. It's really cheap ($0.10 per thousand / $0.12 per GB of attachments sent), and is solid. I use the API, but You can setup SMTP if needed. http://aws.amazon.com/ses/

What they said, this is what SES is made to do. Extremely high throughput. Just be sure to pass all the requirements AWS requests.

 

[Hamish McPanji]

Hi Op,

We can recommend a VPS with SMTP configured for your outbound emails.

High volume wont be a problem unless you receive abuse notifications for unsolicited email which shouldn't be the case if this is being used for your own alerts.

Feel free to PM us if we can assist.

Have PM'd you

 

[DrJohnZoidberg]

Another +1 to SES. We use it and it just works and I don't have to any blacklist maintenance. We send out about 500k per month and costs us $50.

 

[Hamish McPanji]

Another +1 to SES. We use it and it just works and I don't have to any blacklist maintenance. We send out about 500k per month and costs us $50.

Size of emails?

 

[DrJohnZoidberg]

Size of emails?

Small, newsletters (images are hosted). Sending large attachments with emails will incur extra data transfer costs.

EDIT: Attachments @ $0.12 per GB as per pricing guide (https://aws.amazon.com/ses/pricing/)

 

[Hamish McPanji]

Small, newsletters (images are hosted). Sending large attachments with emails will incur extra data transfer costs.

EDIT: Attachments @ $0.12 per GB as per pricing guide (https://aws.amazon.com/ses/pricing/)

That's where my issue would be. There are PDF attachments sent with the emails

 

[DrJohnZoidberg]

That's where my issue would be. There are PDF attachments sent with the emails

How big and how many emails? $0.12 per GB is pretty cheap in my books. Seems absurd to send out gigabytes of attachments anyway if you need to get so much data to clients it would be much more efficient hosting the files somewhere.

 

[Hamish McPanji]

How big and how many emails? $0.12 per GB is pretty cheap in my books. Seems absurd to send out gigabytes of attachments anyway if you need to get so much data to clients it would be much more efficient hosting the files somewhere.

The clients internet access is the issue. If the files are pushed to their mail servers then they can access locally. We are talking about African countries that are not SA, so latency and speed is an issue also