Sign up with GoogleJust thought I would provide some feedback of experiences with Snowball.
Service is excellent and staff is extremely helpful.
Latency is very good. 170ms on WOW.
Throttling is terrible, they advertise a 10 day rolling window and if you are higher than 80% average of all users your line speed will be reduced. However what really happens is a different story, they are currently using Simple Queues in their mikrotik equipment and it is setup that if your connection runs at more than 90% for 7 minutes (they say 10 but after timing it on numerous occasions it is exactly 7) it get throttled to half speed.
So if you are streaming a youtube video longer than 7 minutes, forget it, live webinars not going to happen, anything that requires your line to run at full for longer than 7 minutes is not going to work.
I have contacted the technical and sales department and expressed my concern that what was advertised and what was sold to me are two different things but it seems that is the one area they cannot provide much feedback.
So for anyone wanting a wisp for gaming, I can say Snowball works very well however they are more expensive than the rest and gaming is the only thing that works well.
PS. mikrotik Queues can be bypassed by setting up a scheduler to restart the PPPOE-Client every 7 minutes, this then refreshes the queue and returns the line to full speed. So will they be able to legally cancel my line as they do not stipulate the line is throttled every 7 minutes or will this land them in trouble with the ASA?
Service is excellent and staff is extremely helpful.
Latency is very good. 170ms on WOW.
Throttling is terrible, they advertise a 10 day rolling window and if you are higher than 80% average of all users your line speed will be reduced. However what really happens is a different story, they are currently using Simple Queues in their mikrotik equipment and it is setup that if your connection runs at more than 90% for 7 minutes (they say 10 but after timing it on numerous occasions it is exactly 7) it get throttled to half speed.
So if you are streaming a youtube video longer than 7 minutes, forget it, live webinars not going to happen, anything that requires your line to run at full for longer than 7 minutes is not going to work.
I have contacted the technical and sales department and expressed my concern that what was advertised and what was sold to me are two different things but it seems that is the one area they cannot provide much feedback.
So for anyone wanting a wisp for gaming, I can say Snowball works very well however they are more expensive than the rest and gaming is the only thing that works well.
PS. mikrotik Queues can be bypassed by setting up a scheduler to restart the PPPOE-Client every 7 minutes, this then refreshes the queue and returns the line to full speed. So will they be able to legally cancel my line as they do not stipulate the line is throttled every 7 minutes or will this land them in trouble with the ASA?
It took me 7 days. Telkom wanted me to wait 3 months!