Hi
Has anyone ever got through to the DStv Fraud Department like 086?
My account was closed and the live chat and call centre agents said they can’t work on the account as it had been flagged as fraudulent as there were suspicious activities on it.
I am unsure of what those are as no one ever called me to explain these activities, they just abruptly closed my account. I have been going back and forth over emails with agents who have been escalating for a week now and I’m not getting any assistance or getting through to their fraud department.
Has anyone ever got through to the DStv Fraud Department like 086?
My account was closed and the live chat and call centre agents said they can’t work on the account as it had been flagged as fraudulent as there were suspicious activities on it.
I am unsure of what those are as no one ever called me to explain these activities, they just abruptly closed my account. I have been going back and forth over emails with agents who have been escalating for a week now and I’m not getting any assistance or getting through to their fraud department.
