Someone please help with my sanity...

N

neobyte

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Today I went in to go and pay my telephone account. While I was waiting for some of the queries I had made to be processed I asked the guy behind the teller what the difference was on the new ADSL home option in terms of BANDWIDTH...

He replies saying that it was exactly the same in that it was 3gB. I then reply telling him no, I just want to know what the speed difference in kilobits or bits was. He then had the arrogancy to tell me that I should have asked for speed as bandwidth and speed "are in fact two different things".

At this stage I politely told him that he was wrong. He then told me he had been in the business for 20 years and he could assure me I must be mistaken. For the past few hours I have walked around thinking I've gone crazy. I know I'm right...

Pictures have been running through my mind of running into my Telkom branch with a whole bunch of C4 strapped to me yelling some battle cry...

I cant believe I had to deal with this level of incompetence...

Telkom, where did you find this guy?
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">For the past few hours I have walked around thinking I've gone crazy. I know I'm right... <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Looool

I take it you joined the MyADSL support group, for similar reasons as above. I see you need help. :P

You would have been considered crazy if you answered yourself back though or if you blew up the Telkom building with that C4 strapped to your chest.[:D]

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
 
you obviously havent tried calling sentech support....

Hell, my gran on a scooter with a memory stick is faster than Sentech's MyWireless!
 
LOL - 20 years experience and he is a teller :: But he does know what bandwidth is.

From Www.Dictionary.Com:
BEGIN
bandwidth=
The difference between the highest and lowest frequencies of a transmission channel (the width of its allocated band of frequencies).

The term is often used erroneously to mean data rate or capacity - the amount of data that is, or can be, sent through a given communications circuit per second.
END.

So - apologize the next time you see him, give him a big kiss and offer him a job.
 
i had this fight with telkom while there regarding the 3Gb cap they kept saying they will limit the bandwidth ... and well i gave up telling them it is going to be a stuff up @512k prehaps 3G @64/128 k but not 512k ....

a TV signal has bandwidth of 6Mhz and a AM radio station 3.5khz ... as these are analougue signals you cant use bps ... when carring a data signal you need a wide enough frequancy spectrum to carry the signal and only in the Ghz range is there enough space available essentialy you might only be able to fit in two channels of low speed data on the entire FM radio spectrum 88-108Mhz and yip only 3 TV Channels ...

it has been a long time since i worked with communication electronics and cant remember the formula for working this out
 
I wouldn't offer him a job - according to that definition, you were both wrong. Perhaps console each each other with a big kiss and join a mutual admiration society... [:p]
 
The amount of data that can be sent through a particular point in a connection. It's generally measured in bits per second (bps). The more bandwidth available, typically the greater amount of data that can be transferred per second. A full page of English text is about 16,000 bits. Bandwidth can also be thought of as the information-carrying capability of a particular television channel. In PAL systems, the bandwidth limits the maximum visible frequency to 5.5 MHz, in NTSC, 4.2 MHz. Microsoft MSNTV (formerly Microsoft WebTV) and AOLTV use the back channel exclusively (which is the connection via the phone line) as it uses the TV set only to view the Web through.
www.itvdictionary.com/broadband.htm
 
Giggle - my point was that dictionary.com says that it is often used incorrectly. So - he used it incorrectly and you used it correctly, but it is okay to use it incorrectly, so he is right, and you are right and kisses are definately in order.
 
<b>Bandwidth </b>

A data capacity measurement that describes the amount of information that can pass through a network's cable. Bandwidth is measured in cycles per second (hertz) or bits per second (bps).

<b>bps</b> (bits per second)

A measurement of how fast digital information is transferred.


The teller was wrong (he said: 3GB and should have said 512kbs or 384kbs)

and you were right - but you knew it was 384kbs.

In fact after twenty years the teller should have known and said :

"Up to 384kbs best effort"
 
Bandwidth = Speed
The 3GB = Traffic
That guy = Suspect

<font color="navy"><font size="1"><b>Where others have progress, we have Telkom.</b>
Hellkom website - www.hellkom.co.za</font id="size1"></font id="navy">
 
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