Somerset West ADSL Problems

[JJRM]

Extremely bad performance right now. Port reset by Telkom but no improvement. Anyone else experiencing this right now?

Phone number: 021 850 xxxx
ADSL Line Speed: 4Mbps
ISP: Telkom Uncapped

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

-----
1 1 ms 2 ms 3 ms 10.0.0.2
2 * * * Request timed out.
3 2156 ms 3701 ms * wbs-ip-hsll-2-gi3-1-0-vl102.telkom-ipnet.co.za [105.226.0.29]
4 * * * Request timed out.
5 3806 ms 213 ms * ipc-aggr-1.south.dsl.telkomsa.net [105.226.0.13]
6 1083 ms 17 ms 32 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
7 96 ms 70 ms 70 ms 196.43.39.162
8 93 ms 79 ms 35 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
9 111 ms 50 ms 146 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.30]
10 197 ms 177 ms 142 ms telkom.co.za [196.43.22.222]

Trace complete.
-----

Line syncing at 3.4Mbps but still extremely slow...

 

[HennieB]

I am not in Somerset West but Strand - 021 853 xxxx
My line was okay until Saturday evening. My line is not even syncing now. Line is also extremely noisy, I cannot even make a phone call.

Logged a call with Telkom through my ISP. No I need patience.