slowcheetah
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- Jun 20, 2008
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I've had my W910i for about 2 months now. It started rebooting randomly and then just stays on a black screen with the red camera light on at the back and vibrating every 10 seconds or so. I then took it back for a warranty repair, waiting 2 weeks, fetched it and after a few days the exact same problem came returned.
I did some googling and found hundreds of SE W910i users complaining about exactly the same problem. SE even admitted that it was a firmware problem and they recalled the model.
What i don't understand is these complaints are from November 2007. Why in the world are no SE dealer aware of this and still selling them? I've spoken to the MTN corporate dept and they advise me to send the phone back for another repair. They cannot offer me a different handset, so in other words I'm going to have to keep sending it back for repairs every odd month. This is just pathetic.
Please can anyone give me some advice on what route I can take to get this sorted out. Is there any of you that have been experiencing the same problem and if so can you tell me what you have done to fix your problem. I do not want to take it back for repairs, wait for 2 weeks and then sit with the same story again.
(I posted this in reply to an existing W910i enquiry but thought it might serve better as a thread on its own to flag this problem to other W910i users)
I did some googling and found hundreds of SE W910i users complaining about exactly the same problem. SE even admitted that it was a firmware problem and they recalled the model.
What i don't understand is these complaints are from November 2007. Why in the world are no SE dealer aware of this and still selling them? I've spoken to the MTN corporate dept and they advise me to send the phone back for another repair. They cannot offer me a different handset, so in other words I'm going to have to keep sending it back for repairs every odd month. This is just pathetic.
Please can anyone give me some advice on what route I can take to get this sorted out. Is there any of you that have been experiencing the same problem and if so can you tell me what you have done to fix your problem. I do not want to take it back for repairs, wait for 2 weeks and then sit with the same story again.
(I posted this in reply to an existing W910i enquiry but thought it might serve better as a thread on its own to flag this problem to other W910i users)
