Sony Z5 Wifi suddenly stopped working

[joburgbeardcompany]

Hi,

Has anyone had the problem where your Wifi for your Sony Z5 just stopped working?

When I tap the WIFI icon, nothing happens. It just doesn't switch on.

I downloaded the PC software for my phone, made a backup and reinstalled the software and the phone.

It still doesn't switch on.

Would anyone be able to give advice?

Thanks!

 

[igi]

try factory reset.