Sound problem. help pls

D

devlin

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Good day.

I recently bought a motherboard cpu and ram secondhand. I installed all and dl the latest driver for all.
Windows XP pro sp2
Motherboard is a GigabyteGA-8S650GXM using the on-board sound

At first I did not get a single sound out. After playing around a bit I found that if I set the sound on 4 channel mode I get some sound out of the line in/rear-out but still nothing out of line out. With a lot of struggle I gave up on trying to get line out to work. Then I notice that some cases sound don't work. Any media play through WMP or VLC work fine, I get sound but windows system sounds don't work and a excel file with a flash object with sound does not give sound. Also directX test is not give me sounds.

What I have did so far:
Format and windows install again and install the sound driver last
All the volume control sliders is max volume and not muted.
I have check in Sounds and Audio devices that correct hardware is selected( there is no other options)

Does anyone have advice please. I have no more clue what to do.

Thank you

edit:
in dxdiag under music tab did test direct music on all port results:
microsoft synthesizer=> sound
MPU-401 => no sound
Realtek ac97 audio => no sound
Microsoft midi mapper=> no sound
 
Last edited:
1) is it possible that the sound was faulty when you bought it second-hand?
2) are you positive you are using the correct driver? Can you post a link for us to the driver you downloaded?
3) you can get a cheap sound card from Matrix computers for less than R100 as a last resort.
 
MyWorld said:
Is there an option in the BIOS that you maybe overlooked?
Click to expand...
I have just check again and the only option in the bios for sound is enabled and disabled. It is enabled

Garyvdh said:
1) is it possible that the sound was faulty when you bought it second-hand?
2) are you positive you are using the correct driver? Can you post a link for us to the driver you downloaded?
3) you can get a cheap sound card from Matrix computers for less than R100 as a last resort.
Click to expand...
1) I asked the previous owner and he say it work fine.
2) I dl the driver from gigabyte website:http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=1658
and also direct for realtek: http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false
 
Usually speakers don't work from the "line out" port, if I am not mistaken.

Look for a green port, or if it's not colour coded, play an mp3 and stick it in all the ports until you hear sound play.
 
teraside said:
Usually speakers don't work from the "line out" port, if I am not mistaken.

Look for a green port, or if it's not colour coded, play an mp3 and stick it in all the ports until you hear sound play.
Click to expand...

It usually does work from line out. Usually don't work from line in. Line out is green.
 
teraside said:
Usually speakers don't work from the "line out" port, if I am not mistaken.

Look for a green port, or if it's not colour coded, play an mp3 and stick it in all the ports until you hear sound play.
Click to expand...

Tera, some boards use the black line out as a rear speaker source.

Blue is line-in

Green is front line out

pink is microphone.
 
Ok it seems you have the settings wrong in the control panel for your sound.Is it 5.1 or 6.1.
You need to set the front speakers output for the green one.The end one is for rear out and the mic plug swaps with the centre and subwoofer.Please check again as wrong drivers do cause this....
if you were on vista you would be in a poop storm by now..lol
 
I had a similar problem on a older mobo, when they just started bringing them out with audio jacks in the front bezel, there was a specific way to connect the front jack cable to the mobo and you had to use some bridge pieces, on the mobo I had you could only use either the front or the back audio jacks, but not both.
 
dablakmark8 said:
Ok it seems you have the settings wrong in the control panel for your sound.Is it 5.1 or 6.1.
You need to set the front speakers output for the green one.The end one is for rear out and the mic plug swaps with the centre and subwoofer.Please check again as wrong drivers do cause this....
if you were on vista you would be in a poop storm by now..lol
Click to expand...
It is 5.1. With its driver app you can select 2-channel 4-channel and 5.1. With the 2-channel selected there is no sound from the line out(green). On 4-channel there is still no sound on the line out but getting sound on the line-in/rear-out.
I have tried multi version of drivers, including the drivers off gigabytes website and of realtek website.


DDV TECH said:
I had a similar problem on a older mobo, when they just started bringing them out with audio jacks in the front bezel, there was a specific way to connect the front jack cable to the mobo and you had to use some bridge pieces, on the mobo I had you could only use either the front or the back audio jacks, but not both.
Click to expand...
The case don't have front panel jacks. It's only the jacks direct on the motherboard.


I could live with the line out not working for now but the the other sound issues I would like to get resolved
 
DDV TECH said:
I had a similar problem on a older mobo, when they just started bringing them out with audio jacks in the front bezel, there was a specific way to connect the front jack cable to the mobo and you had to use some bridge pieces, on the mobo I had you could only use either the front or the back audio jacks, but not both.
Click to expand...

take note of this...


devlin said:
The case don't have front panel jacks. It's only the jacks direct on the motherboard.
Click to expand...

and there is the confirmation....

ok, lemme explain. you bought a board secondhand...chances are the previous owner used a front panel conneciton also...which meant the previous owner had to remove two jumpers from the pins to be able to fit his front panel audio connector.

then he sells the board to you...still no jumpers...

you now fit it to a case with no front panel connections, and you have no sound. not faulty, not the previous owners fault..just one of those things.
you need to find two jumpers, and fit them to the front panel connector block on the motherboard...then your sound will magically start working.

your audio header, once jumpered, should look like htis pic
http://support.intel.com/support/motherboards/desktop/sb/cs-008816.htm
the left hand side one...then your sound will work

read the NOTE: part of that webpage, as well as the CAUTION: parts.
Note: To route the audio to the front panel, remove the shunts as shown on the right and place the connecting cable from your front panel audio solution on the header.

Caution: If you remove the shunts, shown at left above, and do not place the cable from your front panel audio solution on the header, you will not have any audio or microphone signals present on either the front or the back panel audio connections.
Click to expand...
 
Last edited:
werner said:
take note of this...




and there is the confirmation....

ok, lemme explain. you bought a board secondhand...chances are the previous owner used a front panel conneciton also...which meant the previous owner had to remove two jumpers from the pins to be able to fit his front panel audio connector.

then he sells the board to you...still no jumpers...

you now fit it to a case with no front panel connections, and you have no sound. not faulty, not the previous owners fault..just one of those things.
you need to find two jumpers, and fit them to the front panel connector block on the motherboard...then your sound will magically start working.

your audio header, once jumpered, should look like htis pic
http://support.intel.com/support/motherboards/desktop/sb/cs-008816.htm
the left hand side one...then your sound will work

read the NOTE: part of that webpage, as well as the CAUTION: parts.
Click to expand...

I was a very tired last night and did not understand right what DDV TECH meant.
But just had a look and no freakin jumpers. I got 2 jumpers stuck it in and I HAVE SOUND!!!!!!! Thank you very very much. Your awesome.

This one lesson I will never forget.

Thanks again.
 
Glad I could almost help.. Thanks for the clarification Werner. Modesty is highly overrated anyway.
 
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