South African ADSL Reliability

[jamieb]

Hi there

Anyone else finding SA Internet to be extremely unreliable? Despite having a 512k ADSL connection, when connecting via SSH to our international servers, the session terminate within five minutes. Also, we simply cannot access some sites. When I do a traceroute, it seems the packets get lost somewhere along the route. I tried to call Telkom about this, but I ended up having to wait 1 hour on the phone for someone to even answer. Then, the person on the other line had no idea of what I was talking about.

What we businesses supposed to do? Where do we turn to get a reliable and cost effective solution?

 

[icyrus]

It is a joke really.

My ADSL line has been losing sync constantly for the last 2 weeks, at some stages in wont stay connected for longer than 5 minutes, and even when it is connected there is massive packet loss and some international sites are just plain unreachable. Tried both my TelkomInternet and IS accounts with the same results. Phoned telkom to report the problem and they say they see no problem on the line are going to do absolutely nothing. Charming.

 

[Sapphiron]

Similar here

but I must say my IS uncapped was far more reliable ,than my client's uncapped connections the past month.